Job summary
A new role has been developed to support the co-ordination of wards within elderly and acute general medicine at Pinderfields Hospital.
The successful applicant needs to be dynamic and pro-active supporting the medical and nursing team in delivering a high standard of compassionate patient centred care.
You will be an important part of the clinical and non-clinical MDT so need to have excellent communication skills and working well within a team is essential to excel at the role.
Main duties of the job
1. To work with the nursing teams to ensure a seamless discharge between the hospital and the community is maintained. This includes ordering equipment (e.g., catheter supplies, nephrostomy supplies, district nurse requests, outpatient appointments such as TWOC clinic).
2. To work with the nursing team to ensure that all educational needs have been completed prior to the patient being discharged (e.g., catheter care, stoma care, wound care advice).
3. To work with the nurse in charge to ensure that patients are discharged home in a timely manner.
4. To work with the clinical flow team to ensure that flow is maintained through the ward at all times.
5. Maintain accurate records of patient flow through the unit.
6. Assist the ward coordinating, supporting with the flow of patients, including dealing with telephone enquiries contacting patients' families while maintaining confidentiality at all times.
7. Update knowledge of internal software programs such as PAS, Symphony, and PPM+.
8. Process referrals in a timely and sensitive manner, informing clinical staff as required.
9. Undertake extended clinical skills such as venepuncture, cannulation, catheterisation, and ECG recording.
10. Partake in the shared responsibility of completing Reason to reside and estimated date of discharge.
11. Track discharge medications supporting timely discharges.
12. Support in a leading role in ward board rounds.
13. Support in the review of stranded and super stranded patients.
14. Support with patient transport booking and troubleshooting.
About us
We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients' homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.
We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.
If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.
Application guidance: We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It's important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.
Job description
Job responsibilities
Key Responsibilities
1. Working under the direction of a registrant, participate fully in the delivery of planned nursing tasks to aid a safe and timely discharge, within the boundaries of your role which may include identifying bloods to be taken, cannulating patients requiring diagnostic investigations.
2. Ability to provide essential patient care to patients when required.
3. Track discharge medications supporting timely discharges.
4. Support discharge planning during ward board rounds.
5. Working with the clinical team to support in a timely and sensitive manner any referrals the patient may require.
6. Support to ensure reason to reside and estimated date of discharge is completed and accurate.
7. Book patient transport booking and troubleshoot transport issues.
8. Distribution and collection of patient and visitor feedback.
9. Work closely with MDT, clinical site manager, clinical flow team, and flow matron to ensure flow is maintained through the ward at all times.
10. To work with the nurse in charge to complete delegated tasks which ensure that patients are discharged home in a timely manner.
11. To work with the nursing team to ensure that all educational needs have been met prior to the patient being discharged (e.g., catheter care, stoma care, wound care advice).
12. To work with the nursing teams to ensure a seamless discharge between the hospital and the community is maintained.
13. To work with allied health professionals to ensure that patients are discharged home safely and in a timely manner with the correct support that is required on discharge.
14. To ensure that bed spaces are fully cleaned and prepared for the next patient.
15. Assist the Nurse in Charge with delegated tasks, supporting with the flow of patients, including dealing with telephone enquiries contacting patients' families while maintaining confidentiality at all times.
16. Support in the review of stranded and super stranded patients.
17. Maintain accurate records of patient flow through the unit.
18. Demonstrate own duties to new starters and supervise the work of students and HealthCare Support Workers.
19. Frequent exposure to emotional/distressing events (e.g., breaking of bad news).
20. Participate in patient and public involvement activities.
21. Undertake mandatory training and role-specific training relevant to the role.
22. Act on own initiative when delivering patient care with supervision accessible.
23. To work alongside the clinical team supporting patients on the ward to be nursed in an appropriate ward/area.
Person Specification
Skills and Abilities
Essential
* Good time management skills including ability to work to set deadlines.
* Ability to work flexibly, quickly, and accurately.
* Able to communicate clearly and concisely over the phone, face to face, and in writing.
* Able to maintain positive working relationships.
* Maintain a safe working environment for self and others.
* Willingness to take on tasks.
* Ability to work under pressure.
* Can competently perform a range of the core skills listed.
Desirable
* Previous experience of complex health needs.
Experience
Essential
* Experience of working in a Health and Social Care setting in a Band 2 role or equivalent.
Desirable
* Experience with NHS digital systems.
Qualifications
Essential
* Must have:
* Level 2 in numeracy and literacy (or equivalent).
* Completed Care Certificate accredited by e-learning for healthcare evidence of both theory and all practical elements of the skills for health 15 standards (training completed via e-learning only will not be accepted).
* Plus, must have one of the following:
* Vocational Level 3 qualification in a Health-related subject regulated by OFQUAL.
* For existing Mid Yorkshire staff evidence of Band 2 competency booklet completed.
* Any new employees who can evidence competency of core clinical skills, as outlined above in the CSW Band 3 JD.
Desirable
* Any further qualifications and training relevant to this post.
Knowledge and Awareness
Essential
* Evidence of using one's own initiative.
* Awareness of risks, identifying them and alerting appropriate personnel.
* Knowledge of basic IT systems.
* Ability to learn new skills and adapt existing knowledge.
* Understanding of responsibility, accountability, and confidentiality, relevant to the healthcare role.
* To have a basic understanding of the NHS and the roles of nurses, therapists, and social care professionals within a healthcare setting.
* Knowledge of care and related procedures and relevant legislation.
* Ability to demonstrate knowledge of data protection and health and safety issues.
Desirable
* Awareness of changing agenda within NHS.
* Evidence of continuing professional development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. #J-18808-Ljbffr