UK Service Sales Manager - MUST HAVE TEAM MANAGEMENT EXPERIENCE
Hybrid working, 2 days per week in Sheffield based office.
* All hotel expenses paid if you were to stay away
* £7,800 car allowance (£650 per month)
* Salary negotiable on experience
* 45p mileage
The UK Service Sales Manager will work closely with the UK Head of Service to lead an 8-member sales team, focusing on achieving annual revenue and gross margin targets. This position involves defining and implementing KPIs, ensuring team alignment with business objectives, and taking a hands-on role in sales and customer relationship management.
Key Responsibilities
* Collaborate with the UK Head of Service to define annual sales and margin targets.
* Lead, recruit, train, and develop the external service sales team to deliver exceptional results.
* Establish and monitor KPIs for team members, conducting regular performance reviews and addressing underperformance as necessary.
* Develop and maintain strong relationships with key customers to drive service contract sales.
* Work closely with Service Operations to ensure seamless delivery of contracted services.
* Actively engage in personal sales efforts to support team targets, contributing directly to revenue generation.
* Provide guidance and leadership to the team, ensuring alignment with business objectives.
Knowledge, Skills, and Abilities Required
* Proven experience in service sales, specifically selling maintenance or service contracts.
* Strong leadership skills with a hands-on, inclusive approach to team management.
* Ability to develop and maintain mutually beneficial relationships with customers.
* Excellent understanding of the service sales business model and its integration with operational delivery.
* Skilled in performance management and capable of taking appropriate actions to address underperformance.
* Competence with CRM systems and practical application to enhance team performance.
* Proficiency in Microsoft Office, particularly Excel.