Established in 1972, Howards Motor Group has grown into a multi-site dealership with locations in Weston-super-Mare, Taunton, Yeovil, and Dorchester. With over 50 years of automotive heritage, Howards Motor Group is dedicated to delivering quality products and services that customers can trust. The group works with top automotive brands to offer a range of products and services through convenient locations.
Role Description
This is a full-time on-site Customer Relations Manager role located in Weston-Super-Mare. The Customer Relations Manager will be responsible for managing customer relationships, handling queries and concerns, resolving issues, and ensuring customer satisfaction. They will also liaise with internal teams to address customer needs and support the overall customer experience.
Qualifications
* Excellent communication and interpersonal skills
* Strong problem-solving and conflict resolution abilities
* Customer service experience in the automotive industry
* Ability to work effectively in a team
* Organizational skills and attention to detail
* Knowledge of automotive products and services
* Experience with CRM system
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Motor Vehicle Manufacturing
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