We're looking to recruit a Scheme Manager in Chester to support our Social Housing client on an ongoing, temporary basis, working 35 hours per week based at one of their Independent Living Schemes (55+) with hourly rates up to £16.50ph.
Your new role
* Supporting residents to remain living independently as possible, encouraging involvement in scheme and community activities
* Morning calls to vulnerable residents on scheme
* Assist with lettings, viewings and inductions - ensuring residents know how to operate communal facilities
* Reviewing and updating risk assessments/support plan
* Completing referrals for aids and adaptation
* Offer low level advice and guidance in relation to arrears, housing benefit and mental health - signposting to external agencies where appropriate
* Complete routine health & safety checks and scheme inspections, including fire alarm/door testing and legionella
* Assisting with reporting repairs and liaising with maintenance/contractor teams to follow up on completed work
* Responding to enquiries from customers, family members or stakeholders
What you'll need to succeed
1. Minimum 12 months experience of working in housing with older or vulnerable people
2. Experience of completing assessments, developing support plans and managing a caseload
3. Knowledge and understanding of the welfare/housing benefit system...