Job summary An opportunity has arisen for a full-time Biomedical Support Worker to provide assistance with administrative/technical support in the department of Microbiology. Applications are invited from enthusiastic candidates who have a methodical approach to work and enjoy working as part of a team. The post will involve good attention to detail, dealing with telephone enquiries, pre-analytical sample sorting, administration duties, and general laboratory housekeeping. The post holder will be expected to follow Standard Operating Procedures, have good IT skills, a versatile approach to working. Main duties of the job The post will involve good attention to detail, dealing with telephone enquiries, and general laboratory housekeeping. The post involves receiving and booking in specimen samples, inputting data to the laboratory information systems, filing and general administration work. The post holder will be expected to follow Standard Operating Procedures, have good IT skills, and a versatile approach to working. Good communication skills, attention to detail, accuracy and customer service skills are key to this job role. The successful candidate will have excellent interpersonal skills, a positive attitude, and the desire to provide a service of the highest quality. About us Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire. Our Excellence Values Compassion Accountability Respect Integrity Courage We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals. Date posted 21 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Per Annum Contract Bank Working pattern Full-time, Part-time Reference number 265-6903695 Job locations Northampton General Hospital Billing Road Northampton NN1 5BD Job description Job responsibilities The post holder will be a part of a team of Biomedical Scientists and Biomedical support workers delivering a high-quality Pathology service based on the effective use of the Quality Management System. Prepare samples for analysis by sorting, labelling them with Laboratory number barcode and entering patient demographics and technical laboratory data onto the Laboratory Information System. Attend all mandatory and statutory training. Ensure that the workplace and workbenches are kept clean and tidy. Maintain a flexible approach to the post in order to rapidly assimilate changes in workload, patterns and requirements. Ensure that reagents are stored and used according to manufacturer and laboratory procedures. Support the biomedical scientist staff in the processing of samples. Subject to competence assessment the post holder may discharge technical duties as part of a small team outside core hours to support the laboratory service. Participate in effective stock control of reagents and consumables. Use the Pathology inventory management system. Carry out postal duties including Incoming mail, outgoing mail and referred samples To assist with administrative tasks as directed by the senior team Can label and request all samples from diverse screening programs Answer phone calls on respond to the needs of Pathology Users and Consultant. Job description Job responsibilities The post holder will be a part of a team of Biomedical Scientists and Biomedical support workers delivering a high-quality Pathology service based on the effective use of the Quality Management System. Prepare samples for analysis by sorting, labelling them with Laboratory number barcode and entering patient demographics and technical laboratory data onto the Laboratory Information System. Attend all mandatory and statutory training. Ensure that the workplace and workbenches are kept clean and tidy. Maintain a flexible approach to the post in order to rapidly assimilate changes in workload, patterns and requirements. Ensure that reagents are stored and used according to manufacturer and laboratory procedures. Support the biomedical scientist staff in the processing of samples. Subject to competence assessment the post holder may discharge technical duties as part of a small team outside core hours to support the laboratory service. Participate in effective stock control of reagents and consumables. Use the Pathology inventory management system. Carry out postal duties including Incoming mail, outgoing mail and referred samples To assist with administrative tasks as directed by the senior team Can label and request all samples from diverse screening programs Answer phone calls on respond to the needs of Pathology Users and Consultant. Person Specification Educations, Training and Qualifications Essential GCSE Mathematics & English or equivalent Desirable GSCE Science Trained on CAMIS and ICE system Knowledge & Experience Essential Good Computer Skills including word Desirable Employment in the NHS Knowledge of Pathology and of sciences Experience of working in a customer service environment Skills Essential Flexible - work independently and as part of a team Ability to use computers Good Interpersonal and communication skills Ability to remain calm under pressure Good Attention to details Ability to prioritise workload Desirable Laboratory experience Person Specification Educations, Training and Qualifications Essential GCSE Mathematics & English or equivalent Desirable GSCE Science Trained on CAMIS and ICE system Knowledge & Experience Essential Good Computer Skills including word Desirable Employment in the NHS Knowledge of Pathology and of sciences Experience of working in a customer service environment Skills Essential Flexible - work independently and as part of a team Ability to use computers Good Interpersonal and communication skills Ability to remain calm under pressure Good Attention to details Ability to prioritise workload Desirable Laboratory experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northampton General Hospital Address Northampton General Hospital Billing Road Northampton NN1 5BD Employer's website https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)