Join TalkTalk at a once in a generation moment as the industry pivots to providing broadband to UK homes through new fibre optic to the premise (FTTP/FTTH) technology.
This role will take responsibility for a number of set-piece migration projects including moving existing TalkTalk customers from copper to FTTP. As the ‘great copper switch-off’ takes hold, this role will be in the vanguard of stimulating customers to switch through a combination of upselling, policy, incentive and education, while ensuring optimal commercial results for TalkTalk.
This role will require a great mix of project management, creativity, stakeholder management and empathy as we support our customers on a journey to a better service at a time when customer awareness is low and cost of living challenges are real for all UK households.
As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customers we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.
We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.
We’re on a mission to bring simple, affordable, reliable and fair connectivity to everyone. We believe every customer matters, so we’ve been challenging the status quo from the word go to change things for the better.
It won’t always be easy, but it’s always exciting. There are great opportunities for you, and our business, if you’re ready to stand for something.
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