Client Affairs Officer- 1 year Fixed Term
Join to apply for the Client Affairs Officer- 1 year Fixed Term role at London Borough of Newham.
HR: 36 Hybrid Working
We are looking to recruit a Client Affairs Officer on a fixed-term contract pending a review of the service. We are looking for someone to join our very busy team over at Dockside.
Job Description
Client Affairs Officer
£41,442 - £44,331 per annum
1 year Fixed Term
1 perm post
Reporting to: Client Affairs Manager
Location: Dockside Building
HR: 36 Hybrid Working
Client Affairs is working hard to create a safe environment for vulnerable adults in the community and due to the increase in demand, we require officers that have the skills and experience to work in a very demanding environment.
You will be joining a team that specializes in the management of finances of vulnerable adults who are no longer able to manage their own finances, property, and assets. The team also has a statutory responsibility for Sec46 Public Health Funerals.
If you are someone that wants a new challenge in this area of work and can bring to the team your knowledge and expertise, you may be just the kind of person we are looking for. The successful candidate must have:
* Experience and a good understanding of Court of Protection rules in relation to Deputyship for Property & Affairs
* Knowledge of state benefits
* Experience of visiting clients in their own home or at designated sites
* Good knowledge of accountancy practices in relation to managing clients' monies
* Good understanding of IT software packages
* Ability to manage own caseload
* Experience of reconciling client accounts
To apply for this post, we will require no more than 2 sides of A4 paper explaining how your past or present experience meets the requirement of the job specification. There will also be a test of Word and Excel.
If you would like more information about this post, you can contact Frances Bastien on 0203 373 2907 or Kehinde Dada on 0203 373 1532. Internal candidates must have the permission of their manager before applying for this post.
Closing date: 22nd April 2025
IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment, you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance.
Additional Information
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity, or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people, and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Please attach your supporting statement, explaining in no more than 2 A4 sides why and how you meet the criteria for this role.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
About Us
The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with bus, tube, and DLR. When the Crossrail service opens, it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.
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