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Job Introduction
Conference & Events Duty Manager - Kia Oval
* £32,500 per annum
Who We Are:
Levy UK & Ireland is a vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC), and ExCel London.
We are culinary champions - it's what we do and what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service, is key to creating legendary experiences. Focussed on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity, and inclusion are at the heart of what we do.
We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.
Benefits:
* Medicash - Healthcare benefits, including dental, optical, and therapy treatments (includes up to 4 dependent children)
* Aviva Digicare - Free annual healthcare check
* Exclusive Benefits & Wellbeing site (Perks at Work)
* Entertainment discounts - up to 55% off cinema tickets
* Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
* Travel discounts - Discounts with holiday companies such as TUI and Expedia
* Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
* Meals on duty
* Vodafone discounts
* Pension scheme and Life Assurance
* Employee Assistance Programme
* 23 days + BH's and additional day off for your birthday
* 2 days additional leave, following return from Maternity leave during the first year back
* Competitive and supportive family benefits
* Day off for baby's first birthday
* Holiday purchase scheme
* On-going training & development and career pathways
* Professional subscriptions paid
* Financial wellbeing programme and preferred rates on salary finance products
More about the role:
The Oval Events Limited (OEL) is Surrey County Cricket Club's joint venture with Compass Group PLC. OEL manages and operates all match day catering, hospitality, and bar services as well as non-match day catering, conferences, and event management services at The Oval. The secret of the success of OEL is the combined ambition and professionalism of all parties to work as a truly 'powerful partnership' to deliver world-class experiences at The Oval.
Nature and Scope:
Outline:
• To provide strong leadership while ensuring the smooth running and execution of all Events, Conferences, Dinners, and Match Day Hospitality at an operational level.
• Working closely with the C/E sales team to ensure all operational details are discussed and agreed with the event organisers and attend site visits.
• Working closely with the Culinary team to ensure the highest levels of service and food presentation.
• Drive and facilitate activities that improve both communication and coordination within the C/E team and other departments.
Operational Focus Areas:
• Ensuring all event organisers & clients receive a warm welcome and excellent customer service throughout the Event.
• Working closely with the clients to ensure that all expectations are met from conception to the delivery of the event.
• To attend weekly function sheet meetings with other internal teams to aid the planning and delivery of daily conferences and events.
• Working closely with the Head of C/E to produce rotas and ensure labour costs are controlled and managed.
• Working and managing a team of Managers and Supervisors to ensure the highest level of service at all times.
• Prepare and conduct briefings with managers and staff and manage the training and development programme of the C/E team in line with venue and company policy.
• To have a good working knowledge of in-built AV systems and provide training to Event Managers / Supervisors.
• Working closely with the AV suppliers to order AV equipment as per requirements and manage costs.
• Working closely with the reception team to ensure all admin/paperwork and signage for events are produced and distributed before events.
• To have a good working knowledge of Till systems and ensure closing down bars and security of stock.
• Knowledge of all catering setups and working closely with the Logistics team to ensure all conferences and Events are set according to the function sheets and as per SOP.
• To maintain and keep all storage locations to par levels and to ensure the maintenance of all catering equipment working closely with the Logistics team.
About you:
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
As part of Compass, you'll help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks, and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
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