Casualty Claims Handler
Application Deadline: 7 February 2025
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Leeds
Description
Hours: Full-Time 35 hours per week, Monday - Friday
Location: Hybrid/Leeds, Yorkshire
The role of the Liability Claims Handler is to efficiently handle EL & PL claims for both personal injury and third-party property damage. While not essential, experience of all 3 UK legal jurisdictions would be beneficial as would experience in other areas of claims handling.
The successful candidate will manage an allocated caseload, completing enquiries in relation to policy indemnity, legal liability and quantum, reporting to clients and ensuring that claims are handled proactively in accordance with the handling philosophy of Casualty Claims Solutions and their clients.
This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.
What will your day look like:
* Liaison with Insurers, Policyholders and Brokers.
* Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate.
* Obtaining all necessary evidence and relevant documentation.
* Determining appropriate actions for the resolution of the case.
* Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum and tactics.
* Negotiating settlement where appropriate, within agreed authority limits.
* Corresponding with all parties professionally to proactively progress the case to conclusion.
* Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times.
* Maintaining a proper reserve at all times by regular review.
* Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company.
Knowledge and Abilities:
The role would suit either an experienced EL/PL Liability claims handler seeking a fresh challenge or a less experienced Casualty handler who is ambitious and can demonstrate an ability to develop the skills and knowledge needed.
Davies is dedicated to the professional development of all employees. If you’re looking to make the personal commitment to take your career to the next level, we can support you through your chosen qualification route. As part of our commitment to identifying and developing talent, Davies seeks to promote from within wherever possible. This is an ideal role for an ambitious candidate.
Benefits:
Career & Purpose
* Davies Innovation Lab
* Leadership training programme
* Funding for professional qualifications
* Thrive at Davies; learning opportunities
Environmental & Social
* The Davies Foundation
* Local charity funding
* Pennies To Heaven
* Employee Resource Groups
* Employee volunteering programme
Financial Health
* Pension, 5% employee and 5% employer contribution
* My Choices at Davies provides; High Street discounts and Financial wellbeing hub
* Life assurance: x4
* Refer a Friend
* Cycle to Work Scheme
* Lease car salary sacrifice
* Davies Incentive Plan
* Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
* Wellbeing centre; move, munch, money & mind focus
* Discounts with 100's of UK retailers
* EAP; 24/7 confidential helpline
* 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
* Flexible working; hybrid, work from home or join a collaborative office space
* Dress for your day
* Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
* Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan
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