UK- Office Manager/Receptionist
RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk, compliance, and workforce management tools that drive overall improvement and safety. Our suite of cloud-based software helps organisations reduce healthcare-acquired infections, report on adverse events, and ensure patient safety learnings are deployed effectively.
We are looking for an Office Manager/Receptionist to support our UK HQ on a 1-year fixed-term contract. This role will report directly to the Executive Assistant – President International and be responsible for a number of office, reception and administration tasks.
Key Tasks:
RECEPTION:
• Answering and transferring incoming calls
• Meet and greet visitors
• Process deliveries
• Manage visitor parking
• Manage meeting room for customers
• Manage visitor/contractor signing in process
• Manage visitor/contractor door passes, including starters and leavers
• Manage and book courier requests
OFFICE:
• Manage office suppliers
• Manage maintenance requests - log, action/complete MR process
• Stock control and ordering of refreshments, company free vending etc
• Stock control and ordering of stationery
• Attend regular building management meetings and follow through on any actions required
GENERAL ADMINISTRATION
• Open and distribute post
• Prepare post for evening drop off
• Processing invoices with purchase orders and forwarding to accounts for payment
• Ensure photocopier areas are fully supplied and clear
• Responsible for general office housekeeping including meeting rooms
• Manage office moves within building
H&S
• Ensuring H&S (First Aid and Fire Evac) notices are up-to-date
• Ensure H&S staff certification are up-to-date
• Assist Compliance Officer with company compliance actions as and when required
This will include any other ad hoc tasks as reasonably requested.
Attributes, Skills & Experience
• Previous experience in customer service, office management & reception
• Strong communication skills, written and verbal
• Ability to be resourceful and proactive when issues arise
• Team player who can work independently and within a team
• Positive, professional and approachable client facing manner
• Microsoft Office skills
• Strong organisational skills
• Quick to learn
• Must take ownership and responsibility
• Ability to make decisions
• Honest and trustworthy
• Attention to detail
• Forward planning
• Ability to work autonomously
• Approachable and enthusiastic
• Resilient