Service Engineer - London & Surrounding Regions
FAFS Fire & Security specialise in designing, installing, commissioning and servicing automatic Fire Detection, Protection and Alarm Systems in and around Greater London. We are currently looking to appoint a new Service Engineer specifically covering the London region.
Basic Salary – £42,000 per annum subject to experience
Pension, Life Assurance & much more. – Please see our generous remuneration packages below
Responsibilities:
* Service Fire and associated systems in line with the current regulations.
* Liaise with relevant departments to ensure best practice and the most cost-effective solution.
* Complete and return all Company documentation and certification to comply with the Company’s ISO 9001 systems and procedures.
* Work as a team with colleagues and Service Manager to enhance the Company’s reputation in quality and customer service.
* Carry out scheduled routine servicing in a timely, efficient, and cost-effective manner in line with our Company’s quality standards.
* Support the rota schedule as required to maintain a reliable and responsive out of hours service for our customers.
* Effectively communicate with our customers regarding system and site status, particularly system defects that affect its correct function.
* Indicate to our client’s customers any Fire Safety information relevant to the site.
* Plan own work, including routine service/maintenance visits, emergency call out requirements and remedial repairs and minor additions to existing installations.
* Ensure legible and timely completion of our clients’ paperwork as required.
* Be responsible for the management and security of own equipment stock in an efficient and economical manner.
* Operate in accordance with our client’s requirements, Company and customer’s quality standards and health and safety requirements.
* Discuss and recommend suggestions for system/service improvement with Line Manager.
Who We’re Looking For:
* Minimum of 3 years experience in a similar role.
* Full and detailed understanding of BS5839 Part 1.
* Comprehensive understanding of the causes and cures of fire alarm problems.
* Basic Electrical Safety training (ECA).
* Manufacturers training in all other equipment required.
* To operate business procedures within the framework of BN EN ISO 9001:2000.
* Preferred knowledge and capabilities on working on manufacturers Siemens and Gent analogue Fire alarm systems.
How We Attract, Reward & Retain Our Employees:
* Basic Salary – £42,000 subject to experience.
* Fully equipped company vehicle.
* Royal London Pension.
* Life Assurance 4x Salary.
* 22 days Paid Holidays plus Bank Holidays.
* Additional holiday day for each full year of completed service (up to 25 days).
* Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
* Mental Health & Well-being Scheme.
* Employee Recognition Scheme.
* Development and progression opportunities.
A Little More About FAFS Fire & Security:
We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry.
Equal Opportunities:
We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers.
Right to Work:
Regrettably, we are unable to offer Right to Work Sponsorship.
If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.
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