Temporary Customer Service Executive - Preston, UK Join a company that prides itself on delivering exceptional customer experiences. We are a leading provider in our industry, dedicated to fostering a supportive and collaborative work environment. Our team is passionate about helping our customers and ensuring their needs are met with the highest level of service. If you are looking for a role where you can make a real difference, we want to hear from you! Job Responsibilities:
Provide outstanding customer service via phone and email.
Resolve customer inquiries and complaints efficiently and effectively.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to enhance service delivery and customer satisfaction.
Identify opportunities for process improvements and contribute to team goals.
Stay updated on product knowledge and company policies to provide accurate information.Required Skills & Qualifications:
Proven experience in a customer service role or similar position.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to work effectively in a fast-paced environment.
Proficiency in using customer service software and Microsoft Office Suite.
Strong interpersonal skills with a customer-centric approach.
Ability to work both independently and as part of a team.
A positive attitude and a willingness to learn.
Call to Action: If you are ready to take the next step in your career and join a team that values your contributions, we encourage you to apply today! Submit your CV and a cover letter outlining your relevant experience and why you would be a great fit for our team. We look forward to hearing from you!
Brook Street NMR is acting as an Employment Business in relation to this vacancy