Trainee Data and Accounting Analyst - Client Onboarding
Job ID: 4970819003
| Location: Southampton
Reports to the Data & Accounting Manager – Client Onboarding
With a focus on driving excellent client service and understanding the needs of our clients, we are continually enhancing the onboarding approach. As a result, we are looking for a Junior Data & Accounting Analyst to join the Client Onboarding Centre of Excellence.
The individual will be involved in elements of the client onboarding journey that touch-upon data migration, report testing, financial reporting and applications set-up. This will encompass the onboarding journey for migrations and new structure set-ups across our jurisdictions, markets and services.
In addition, the role holder will be expected to actively seek and implement best practice into onboarding processes to ensure the Client Onboarding Centre of Excellence adopts a continuous improvement mindset. This will be supported by the opportunity to complete relevant training.
Key responsibilities:
The responsibilities of the role include, but are not limited to:
* Supporting the Data & Accounting Analyst(s) and Senior Data & Accounting Analyst(s) with executing the data migration process when migrating new clients to Aztec systems, from a previous service provider or from in-house for first-time outsourcers.
* Reconcile and transfer data, including mapping general ledgers, transaction types, investor allocation rules.
* Assisting to resolve data extraction or loading issues and helping troubleshoot any issues that may arise when migrating data.
* Work with the Onboarding Centre of Excellence team to ensure the optimal system set-up of all new clients / entities / structures across FIA, Yardi and Viewpoint so that clients can benefit from full system functionality.
* Work with other areas of the wider Operations team, to ensure the adoption of best practice processes and identification of automation opportunities. Improve migration efficiencies through use of available automation technologies identifying any opportunities for improvements to team leaders.
* Be able to escalate issues that may impact the successful delivery of the onboarding process, on a timely basis.
Skills, knowledge, expertise:
* Relevant educational qualifications or work experience that demonstrates an ability to persue a carrer in accounting.
* An interest in technology, especially data management technology.
* Market awareness and knowledge of the jurisdictions, products and services of Aztec.
* Effective communication skills (both internal to the business and external).
* Detail-orientated and problem solving skills.
* Team player.
* Strong alignment to Aztec Group values.
* Ability to quickly learn new information, processes and procedures.
* Ability to meet deadlines and proactively identify and deal with problems.
* Continuous improvement mindset and experience in identifying process and efficiency improvements.
Training Available:
* Professional accounting qualifications AAT or ACCA on a case by case basis.
* Completion of the Transformation Toolkit created by the Aztec Academy.
* Completion of project management / continuous improvement qualifications on a case-by-case basis as part of the individual’s progession plan.
KPIs:
* Increased client satisfaction evidenced by Net Promoter Score / onboarding questionnaire.
* Successful execution of onboarding and adhearance to client KPIs / SLAs for each journey
We will provide the training, both in-house for relevant technical knowledge and also for professional qualifications to enhance your ability to provide sound administration services. You will need to be quick to learn new systems and great with people, as we value close working relationships with colleagues, clients and business contacts.
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