Your role EMBL-EBI is at the forefront of research and services in the life sciences. Our IT & Technical Services department's Operations team plays a crucial role in supporting this mission by maintaining and developing a range of critical services. We are seeking a dynamic and experienced Senior Site Reliability Engineer to join our small IT Operations team. This role is essential for ensuring the availability, reliability and efficiency of EMBL-EBI’s service portfolio, which supports our scientific and research communities. This team has a broad remit, so a background in running, maintaining and enhancing a wide range of services in a medium-sized Enterprise environment would be advantageous. You have Identity Management: Actively participate in upgrading and standardising our Authentication and Authorisation Infrastructure for managing thousands of internal and virtual accounts. Experience with Active Directory, Entra-ID, Redhat IDP would be advantageous. Email Systems: Initially focus on understanding, upgrading, and maintaining our email systems, including Postfix, Cyrus, Roundcube, and Mailman. Experience of migrating to and running O365 mail would be an advantage. Service Management: Jointly support and develop services such as Transfer Services, software-defined object storage, authentication and authorisation infrastructure, and the Request Tracker ticketing system. Monitoring Systems: Help maintain and evolve the distributed Check_mk monitoring system and support the development and growth of a wider monitoring strategy. Orchestration Infrastructure: Become fluent in the orchestration infrastructure (Gerrit, Foreman, RPM repositories, Puppet) used to deploy, update and maintain over 3,000 servers. Core Modules Maintenance: Maintain and improve core Puppet modules like NTP and SSSD, and manage templates for new RedHat OS versions. Documentation: Provide thorough documentation and Standard Operating Procedures to support our Service Desk team and enhance user service experiences. You may also have Education: A degree (or equivalent level of qualification) in a relevant technical subject. Experience: Proven experience in systems management and operations, infrastructure engineering, or site reliability engineering. Technical Skills: Strong proficiency with Linux at scale, email systems (Postfix, Cyrus, Roundcube, Mailman, O365), and orchestration tools (Puppet, Foreman). Problem-Solving: Excellent problem-solving skills and a proactive attitude towards continuous improvement. Team Player: Ability to work collaboratively in a multicultural, multi-disciplinary team and a willingness to share knowledge and learn from others. Initiative: A self-starter who can take responsibility for tasks and can bring the team along. You have At least 5 years of hands-on experience with Linux production systems in on-prem and potentially cloud hosting environments Experience with postfix mail systems. Experience with orchestration and automation. A strong sense of responsibility and ethics. Experience with 389 directory server or OpenLDAP. Puppet expertise You are comfortable with tcpdump, strace and log parsing at scale. Experience reviewing Python, Bash and Puppet code created by other team members. You are used to taking on high-level responsibilities and guiding others. You might also have A desire to contribute to scientific research from an IT perspective. Experience within a high-performing team. ITSM experience (we use the ServiceNow platform). Contract length: 3 years renewable up to 9 years Salary: Grade 5 or 6 depending on experience, monthly salary at £3,229 or £3,612 after tax but excluding pension and insurance contributions. Plus generous benefits. Why join us Do something meaningful At EMBL-EBI you can apply your talent and passion to accelerate science and tackle some of humankind's greatest challenges. EMBL-EBI, part of the European Molecular Biology Laboratory, is a worldwide leader in the storage, analysis and dissemination of large biological datasets. We provide the global research community with access to publicly available databases and tools which are crucial for the advancement of healthcare, food security, and biodiversity. Join a culture of innovation We are located on the Wellcome Genome Campus, alongside other prominent research and biotech organisations, and surrounded by beautiful Cambridgeshire countryside. This is a highly collaborative and inclusive community where our employees enjoy a relaxed atmosphere. We are committed to ensuring our employees feel valued, supported and empowered to reach their professional potential. Watch this video to see how EMBL-EBI makes an impact. Enjoy lots of benefits: Financial incentives: Monthly family, child and non-resident allowances, annual salary review, pension scheme, death benefit, long-term care, accident-at-work and unemployment insurances Flexible working arrangements - including hybrid working patterns Private medical insurance for you and your immediate family (including all prescriptions and generous dental & optical cover) Generous time off: 30 days annual leave per year, in addition public holidays Relocation package including installation grant (if required) Campus life: Free shuttle bus to and from work, on-site library, subsidised on-site gym and cafeteria, casual dress code, extensive sports and social club activities (on campus and remotely) Family benefits: On-site nursery, 10 days of child sick leave, generous parental leave, holiday clubs on campus and monthly family and child allowances Benefits for non-UK residents: Visa exemption, education grant for private schooling, financial support to travel back to your home country every second year and a monthly non-resident allowance. For detailed information please visit our employee benefits page here. What else you need to know International applicants: We recruit internationally and successful candidates are offered visa exemptions. Please take a look at our International Applicants page for further information. EMBL is a signatory of DORA. Find out how we apply DORA principles to our recruitment and performance assessment processes here. Diversity and inclusion: At EMBL, we strongly believe that inclusive and diverse teams benefit from higher levels of innovation and creative thought. We encourage applications from women, LGBTQ & individuals from all nationalities. How to apply: To apply please submit a cover letter and a CV through our online system. Applications will close at 23:59 CET on the date shown below. We aim to provide a response within two weeks after the closing date. Closing Date 27/04/2025