Description Proposed Interview Date: Tuesday 4 February 2025 Closing Date: Sunday 26 January 2025 Contract Type: Permanent Salary: FC3 £23,783.40 - £24,890.91 Working Pattern: 36 hours per week (Monday to Friday, 7.2 hours per day) Location: Fife House, Glenrothes / Blended Working Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement. Job Details We are looking for a highly skilled and committed Information Assistant to provide a comprehensive and confidential administrative support service to the Assessor Service. You will undertake various administrative tasks associated with the functions of the Assessor Service. Working as part of a team providing administrative and information support, the postholder will undertake various duties including data input / retrieval, document processing, scanning, filing, producing professional office documents, utilising IT systems to ensure accurate data is captured, dealing with telephone enquiries, photocopying, scanning and a variety of related administrative procedures. The role involves dealing with the public by telephone, responding to internal and external customers and providing information on valuation for Rating and Council Tax purposes. You are required to have a high level of interpersonal skills and abilities which will enable you to work as a member of a team to ensure positive outcomes for the team and service. Experience of working with minimum supervision in an environment of change and challenge. The Person The qualifications required for the post are Standard Grade Maths and English or equivalent. Team working / organisational skills. Experience in a similar environment involving filing and scanning. Ability to provide a regular and effective service. Initiative taking skills – taking ownership. An understanding of Data Protection / confidentiality. Accuracy skills – possess high level of attention to detail. IT skills. Interpersonal skills – to be able to deliver results. Communication skills. Further Information Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information. Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services. Directorate Information - Council Department information Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X FCJobsOfficial. We are currently shaping our future workstyles however, in light of current advice, we are introducing blended home/office working that will include office access days each week with homeworking for the remainder of your working time. For further information please contact: Amanda Keenan - amanda.keenanfife.gov.uk