Position Summary The Business Systems Analyst plays a pivotal role in shaping the business systems at Alliance, ensuring they align with strategic objectives and deliver measurable value.
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This position involves analysing and understanding stakeholder requirements, driving process improvements, and collaborating with technical teams to deliver impactful technology solutions.
The role is dynamic, encompassing responsibilities in requirement gathering, solution delivery, testing, user training, and systems governance.
With a strong focus on stakeholder engagement and continuous improvement, the Business Systems Analyst is integral to optimising existing systems and supporting the implementation of business technologies.
This position offers the opportunity to work on varied projects, engage with cross-functional teams, and contribute to organisational transformation while developing expertise in applications like Microsoft Dynamics 365.
Accountabilities Act as a point of contact into the Business Systems Team for new system requirements and changes to existing processes, identifying and documenting business needs that will require new or amended solutions.
Support on the creation of business requirements, ensuring the necessary analysis, documentation, prioritisation, and benefits monitoring is undertaken.
Work with Business Systems and IT specialists to successfully bring solutions to users and demonstrate the latest iterations to gather feedback.
Undertake activities involved in the end to end testing process, including strategy, planning, execution, quality, and defect management, coordinating and engaging the business as required.
Monitor and report to relevant stakeholders the status of the change backlog, progress of test execution and associated defects, and escalate any required actions, issues, or risks.
Create, maintain and deliver system training and training materials for the support of systems and business processes.
Providing support to the business, including the introduction and training of new and revised system processes across various business functions, ensuring all processes follow industry and system best practices.
Follow governance, standards and procedures associated with the delivery of business systems.
Support the management of key documentation associated with the business systems, (e.g.
system guides, procedures).
Functional Experience Must Have: 3 years or more of proven experience working with business systems In depth understanding of business process flows Experienced with Microsoft suite – Excel, Word, PowerPoint, SharePoint user Experience in Test procedures within both supply chain and finance areas Experience with business requirements and change management Ability to articulate ideas and concepts clearly, persuading stakeholders to consider new ideas and approaches that may differ from their initial viewpoints Nice to Have: Identify value added software / systems and present business cases for consideration by the senior leadership team Ability to identify opportunities to utilise or optimise existing applications to deliver business needs, reducing the need for new or duplicate applications Excellent and demonstrable knowledge of Microsoft Dynamics 365 ERP Personal Attributes Must Have: Excellent attention to detail Ability to work to deadlines Able to propose practical solutions to real world scenarios Able to multi-task, work independently and make decisions Can maintain strong working relationships across multiple departments Engages in continuous improvement practices, actively seeking out opportunities to enhance current systems and processes Career Experience Must Have: Working with large transactional business systems, e.g., Finance or ERP applications.
Nice to Have: Working in a large, complex organisation Finance experience