Contents Location About the job Benefits Things you need to know Apply and further information Location Liverpool, Newport (Gwent), Norwich About the job Job summary Do you enjoy analysing data and finding the key levers that make a difference? Can you simplify the complex and tell a story in a compelling way? Are you able to accurately capture complex discussions, to create clear actions, tracking completion whilst building great stakeholder relationships. Are you able to navigate structures and stakeholders to find a way to getting things done? If so, wed like to hear from you. Job Summary As a Governance and Assurance Officer, youll be working across the Digital Services directorate to support the smooth and successful running of our business, by providing insight, support and secretariat within the governance process that supports the business and digital design and change delivery across CCS Directorate overview Our Digital and Data services (DDS) directorate supports CCS with digital and technology design, implementation and service delivery. We maintain the digital systems for CCS and work with our colleagues to deliver the business plan with a digital mindset. Find out more about DDS here Job description Team Summary The Directorate Operations team are part of Strategic Projects, Assurance and Governance who are at the heart of the Digital Services team, working to support the wider CCS team in their mission to increase digital enablement Key accountabilities Results/ Actions - Responsible for collating outcomes or recommendations from analysis and feeding back to key stakeholders to collectively implement identified solutions Planning - Working alongside wider stakeholder group to integrate planned activities throughout delivery. Ensure all management documents are up-to-date and available for reviews. Reporting - Collects timely and accurate data to report on Assurance activities, planned or otherwise on a regular basis to local or departmental teams. Using KPIs to pull together narrative that tells the bigger picture. Governance - Key role in providing secretariat services to various forums concerned with the business and digital design aspects of change. Stakeholder Liaise with Stakeholders to gather data. Review data, and work with stakeholders to resolve anomalies or gaps. Person specification Essential criteria (to be assessed at application stage): Use of software tools for reporting, analysing and communication of plans Experienced in using data to identify key themes and presenting in a clear, engaging way An understanding of project, programme and portfolio management Excellent communication skills across all levels of the organisation Proactively manage senior stakeholder meetings, producing papers Desirable criteria Understanding of what is required to develop and support technology systems and digital services to effectively deliver business change In the event of a high number of quality applications, desirable will be used a second sift. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Making Effective Decisions Working Together Seeing the Big Picture Managing a Quality Service Benefits Alongside your salary of £36,867, Crown Commercial Service contributes £10,680 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. What we will offer you, here are some of the benefits you can expect: Competitive salary Generous pension scheme A discretionary non-contractual performance related bonus Working remotely in addition to working in advertised office location Flexi time scheme (available for B1-B6) Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays Explore fully how we will reward your work. Want to make a difference? Find out more about the rewarding work that we do in our candidate pack. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil ServiceD&I Strategy. We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitmentcrowncommercial.gov.uk Working flexibly, delivering outcomes CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours. Selection Process Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence 10-12-24 and interviews will be WC 16-12-24 either at one of our offices or via video with interview times and dates to be confirmed. (Subject to change) To find out more about our recruitment process please click here Please note: Applicants can make use of artificial intelligence but the information presented at application must be factual. A reserve list may be held for up to 6 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitmentcrowncommercial.gov.uk. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : The recruitment team Email : recruitmentcrowncommercial.gov.uk Recruitment team Email : recruitmentcrowncommercial.gov.uk Further information Complaints procedure Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners Recruitment Principles details of which can be found at http://civilservicecommission.independent.gov.uk If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitmentcrowncommercial.gov.uk in the first instance. If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at infocsc.gov.uk https://www.crowncommercial.gov.uk/careers-with-ccs Attachments Crown Commercial Service candidate pack (Accessible version) Opens in new window (docx, 33kB) Crown Commercial Service Benefits Brochure Accessible version Opens in new window (docx, 29kB) Apply at advertiser's site Share this page Print Email Facebook Twitter LinkedIn GMail