About The Role
Are you looking for your next step in Retail Management? Want to be part of a brand with great plans for future growth? Then we want to hear from you! We are looking for an Assistant Manager in our Whistles location in the iconic Selfridges. This is a permanent opportunity working 32 hours per week.
As a key member of the team, you will work closely with the Manager to create a 5* shopping experience for your customers and be key in driving excellence in the wider store team. When required, you will deputise for the Manager and oversee the operational practices of the store whilst nurturing and coaching strong teams and delivering sales growth.
Key accountabilities and KPIs include:
1. Lead by example and ensure the delivery of outstanding customer service
2. Assume all managerial duties in the absence of the Store Manager, striving to positively make an impact through efficient teamwork and leadership
3. Maintain a commercial approach to role and operations, working closely with the Store Manager to maximise branch performance
4. Assisting the Store Manager in delivering the TFG vision and recognising key areas of strength within the team/store to anticipate future opportunities to keep our customers engaged
About You
As an Assistant Manager you will do more than assist; you will call upon your previous experience and commercial know how to deliver effectively through your team in close partnership with the Store Manager. You will be:
5. Customer-centric and thrive in a fast-paced environment
6. Motivated to coach and upskill high performing non-management teams within the team
7. A natural role model with a passion and authority, you are both a ‘people’ as well as a ‘commercial’ person.
8. Enthusiastic on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.
What's in it for you?
It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
9. Free clothing allowance
10. 70% off staff discount
11. Up to 34 days holiday entitlement
12. Financial and Wellbeing support
13. Enhanced Maternity package
14. Virtual GP service - 24/7
15. Plus much more!
We are actively recruiting now so don’t wait, hit the apply button and let’s talk about your future!