Job Purpose:
* To Develop and grow new business opportunities for accounts with volumes between 50 to 1000 containers per year
* Manage and develop a portfolio of existing customers within the business, build relationships with calls, face-to-face meetings and initiatives
* Develop an active sales pipeline through the company CRM system Salesforce to ensure continued growth within the BWS (Beer, Wines, and Spirits) sector and company cluster
* Meet set monthly volume and GM targets ensuring growth with new opportunities are being maintained and report on those targets
* Deliver customer service excellence and satisfaction, acting as an extension of the customer within Hillebrand-Gori, ensuring that the customer requirements are clear and supported with agreed SOP’s
* Continually review your pipeline and update these opportunities through the sales process
* Ensure sales leads and quotes are being maintained and responded to customer requests in a timely manner with set KPI’s and updated within Salesforce
General Responsibilities:
* Act as the commercial interface between the client, all relevant products and departments including HR, Finance and IT, as well as communicating with overseas locations
* Proactively assess and validate the client’s needs on an ongoing basis, deliver continuous improvement plans and value-added solutions
* Promote joint visits with Operations and product support
* Build strong relationships with your customers
* Co-ordinate and drive internal alignment to meet customer performance objectives and customer expectations
* Maintain high client satisfaction ratings
* Create, manage and achieve a client-by-client budget, including revenue and GP growth plans
* MBR / QBR creation including presenting KPI stats for assigned customers
* Support the Senior Business Development Manager as directed including deputizing in their absence
* In addition to this, you are required to carry out any other duties as reasonably requested by your manager
Managerial Responsibilities:
* Customer portfolio and indirectly the customer service teams and senior management
* Take reasonable care of your own and your team's Health & Safety in the workplace
* Report hazards in your work or in your work environment that may be putting your or anyone else’s Health & Safety at risk
Competencies for the role:
* A self-starter
* Sales development and relationship management
* Able to work successfully on own, but also as part of a team
* Superb communicator and networker
* Ability to maintain long-term professional relationships
* Good use of computer skills including Excel, PowerPoint etc.
* Good standard of written and spoken English
* Experience of sales and sales team management
* Excellent relationship building skills
* Identifying new growth opportunities
* Ability to demonstrate win-win scenarios
* Ability to prioritize, organize and manage time efficiently is essential
* Good presentation skills
* Ability to formulate plans from complex data or scenarios
* Industry experience from a “client” perspective
* Minimum 5 years direct selling experience
#J-18808-Ljbffr