Hello
We’re looking for an enthusiastic IT Manager or Senior Lead to join our growing SaaS scale-up! In this exciting role, you’ll oversee our internal IT infrastructure, drive technology improvements, and ensure compliance. This is a unique opportunity to combine some hands-on IT management with high-level strategy in a dynamic environment. Join us and be a pivotal part of our tech journey.
About InnoCraft and Matomo
At InnoCraft, we offer analytics products and SaaS to enable our users to grow their business. We believe in openness, privacy and 100% data ownership. Our mission is to liberate analytics, and we are passionate about measuring for success. That’s why we created Matomo Analytics, the leading open-source analytics platform used on more than 1 million websites and apps in over 150 countries, available in more than 50 languages.
We are a fully remote community with a strong core in New Zealand, Europe, and Canada!
At Matomo we are committed to:
1. Innovative Work Culture: Matomo fosters a culture of innovation and continuous learning, encouraging employees to explore new ideas and technologies.
2. Global Team: Matomo's diverse and inclusive team spans across the globe, offering a rich, multicultural work environment.
3. Flexible Work Environment: With a strong emphasis on work-life balance, Matomo provides flexible working hours and remote work options.
Roles and Responsibilities
1. Develop and maintain the Information Systems Strategic Plan (ISSP).
2. Develop, review and enforce IT policies.
3. Ensure robust data protection, regulatory compliance and cybersecurity.
4. Develop & test business continuity and disaster recovery plan.
5. Oversee IT budget and maintain vendor relationships.
6. Drive technology transformation.
7. Evaluate, select, and configure new tools.
8. Oversee & manage hands-on internal IT infrastructure such as GitHub and Atlassian.
9. Manage relationships with our Technology IT Partner and our Security Partner.
10. Identify and recommend relevant IT training programs for staff.
11. Develop monthly reports.
Minimum qualifications
1. Bachelor's in computer science, IT, or related field.
2. Relevant certifications (CISSP, CISM, ITIL, etc.) are highly valuable.
3. 3+ years' experience in a Senior IT role AND 3+ years' experience in a Hands-on IT role.
4. Skills in identifying and mitigating cybersecurity and operational risks.
5. Expertise in creating and enforcing IT policies and processes.
6. Experience creating and maintaining detailed documentation.
7. Ideally experience in hiring, mentoring, and leading an IT team.
8. Ideally experience leading IT transformations and adapting to growth.
9. Willingness to provide direct support for IT infrastructure when needed.
Professional Competencies
1. Strong communication skills.
2. Strategic thinking.
3. Proactive and Forward-Thinking.
4. Leadership and Team Collaboration.
5. Business acumen.
6. Strong decision-making abilities.
7. Effective at aligning internal teams and external vendors.
About you
1. Problem-solving mindset.
2. Ownership and accountability.
3. Adaptable.
4. Self-motivated.
5. Attention to detail.
6. Diplomatic communication style.
7. Assertive when required.
8. Stays curious and up to date with changing technologies.
Key relationships
1. IT security partner.
2. Legal/Privacy officer.
3. IT technology partner.
4. COO (their direct report).
Benefits
1. Remote work.
2. Co-working space paid for and/or work from home.
3. All home office equipment paid for.
4. Flexible hours.
5. 25 days of paid holidays per year plus your national public holidays.
6. Sick leave.
7. Health Insurance.
8. A huge “playground” to grow your skill set.
9. Volunteering Day.
10. Bereavement Leave for Pets.
11. Training Opportunities.
12. Mental Health Support Services.
Location
- 100% Remote work position
- Must be Located in New Zealand
Diversity and Inclusion
InnoCraft celebrates the things that make you, you! We are an inclusive employer and do not discriminate against any employee or applicant for employment.
Come join our growing team that’s helping ensure a safer, more privacy-focused web/internet!
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