Job Title Service Now Platform Architect Location Asda House Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits Category Software Engineering Closing Date 20 November 2024 “Everything about Asda” We are a values-led organisation. As such we encourage everyone to be open and honest. We work creatively and collaboratively, valuing everyone’s input. Our collaborative culture, the size of our business and our belief in the empowerment of the individual means opportunities at Asda are abundant. We conduct £300m worth of transactions every week. Our website handles over 2 million transactions a month. We have more than 145,000 dedicated Asda colleagues ensuring that our customers are at the heart of everything we do. “Everything you’ll love” Minimum 24 days annual leave per year plus 8 bank holidays – Making sure you take time for your self and switch off 4 weekly pay – which means you get an extra payday a year Digital GP and Wellbeing sessions – Asda genuinely cares so we create a culture where our people can perform at their best, the physical health and mental wellbeing of all our people is very important to us Discount off your shopping at Asda and George - with extra discounts running throughout the year – really makes a difference, saving the colleagues an average of £700 a year Career development and apprenticeship and graduate schemes - we want our colleagues to excel and grow with our business. (Link to grad scheme on Asda page) Free city centre parking – you can also use it outside working hours Plus, much more “That’s more like it” Asda's Technology Strategy & Architecture function is looking for an experienced ServiceNow Platform Architect to join our Architecture Team. You'll be working within an established architecture function, embedded into our ServiceNow Platform team, accountable for the ServiceNow solution and platform architecture. You will be solely focused on supporting the advancement of our ServiceNow platform, across our colleague, supplier and IT service management use cases. This is an incredibly exciting time as our business enters a new phase in its history. A significant investment in the technology and cloud landscape is occurring and you would be part of this unique opportunity to help Asda leapfrog its peers through a new period of technology led design. Successful candidates will be authoritative leaders and trusted advisors of architectural design and process in an incredibly fast-paced and delivery focused program. Your Role This role would ideally suit a passionate and experienced Architect to join a mature practice, working with a growing team of 50 in a supportive environment with great opportunities for self-development and training. Lead the design and governance of solutions within ServiceNow, being an enabled and authoritative technical leader. Opportunities to work with latest Technologies and Tooling in the Cloud. You ’ll allocate 10% of your time dedicated towards Learning & Development activities aligned to your Personal Development Plan. T raining opportunities such as access to Microsoft Enterprise Skills initiative portal to obtain Microsoft training and certifications and dedicated BCS Foundation Certificate in Architecture Concepts and Domains training. Experience in the Retail sector, or at least operating as an Architect in large enterprise environments desirable but not essential. You will have extensive experience of working within ServiceNow at an architect level and feel confident in setting technical direction and governing ServiceNow platforms. Future is the name for the programme that will see Asda create their new operating model independent from Walmart. We are undertaking an unparalleled exercise to build a new IT operating environment; this is a once in a lifetime opportunity to participate in shaping the way the entire business will operate in the future through technology decisions, and the design of solutions in current technologies. About You Experience in collaborating with wider architecture communit ies and ServiceNow products teams, other technical roles and third-party delivery partners Familiar with working at an enterprise scale defining innovative and fit for purpose solutions Knowledge of core technology led Service concepts such as Service Design, Management, Operations/Offerings as primary capabilities of the ServiceNow platform. Understanding of the conceptual difference between application and platform architecture, due to the need to work effectively across both domains. Experience in solution and technical design within ServiceNow, with a real passion for current technology trends. Strong grasp of different integration design patterns and technologies, enabling ServiceNow to function within an Enterprise IT environment Ability to approach design with timeliness, cost and quality factors in mind. Risk identification and mitigation, quantification and qualification of non-functional and functional requirements. Problem solving to get to the root cause, identifying and assessing solution options. Excellent written skills and the ability to clearly distil complex architectures into consumable documents and views. Able to explain technical concepts to a non-technical audience in a way that is relevant, easy to consume and compelling. Self-starter with the ability to operate independently utilising their own judgement Ability to work with business and deliver partners, being seen as a dependable and approachable member of the team Ability to present at Design Authority and other decision-making forums, and gain consensus from a variety of stakeholders. LI-ES1 Work Where it Works Our hybrid way of working gives you the choice to work where it works. This enables you to chose where you’ll be the most effective. It offers a mix of working from home and in an office environment that works best for you and your team. You will also get an excellent benefits package including; - • Discretionary company bonus • £5,700 company car or car allowance • Company pension up to 7% matched • 10% colleague discount, free parking and many additional rewards. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves