Claims Specialist
Do you have experience in cradle to grave claims handling?
Do you have great attention to detail?
if your answer is yes to the questions above, we want to hear from you!
This is a hybrid role with the flexibility to work both virtually and from our Redhill office
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
1. Analyse and evaluate new and existing claims in line with required SLA’s
2. Respond promptly to enquiries from clients, brokers and service providers by telephone, in writing and in person
3. Accurately assess and maintain appropriate reserves on claims
4. Comply with claims systems and procedures
5. Follow claims settlement procedures in accordance with established guidelines and authorise settlements within claims handling authority
6. Update and maintain accurate information and data throughout the life cycle of the claim
7. To represent AUM (AON Underwriting management) Claims in meetings with underwriters, insurers and clients as may be require
Skills and experience that will lead to success
8. Competent in Microsoft Office and primarily Excel and Word
9. ACII or Part Qualified/A level education or equivalent an advantage
10. Experienced and knowledgeable claims technician with Personal Accident & Travel, Liability, Property or equivalent claims experience an advantage but not obligatory as training will be provided.
11. Lloyds and London Market knowledge including CLASS and ECF an advantage.
12. Excellent communications and organisational skills. Sound negotiator
13. Strong interpersonal, communication and presentation skills, reliable and enthusiastic
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!