Administrator- Full-Time Office Based in Wetherby
Administrator for Sales and Marketing team
Our client is seeking a UK Sales & Marketing Administration Assistant to join their team based in Wetherby, West Yorkshire. The Sales & Marketing Assistant will provide support to the UK Country Manager and UK Sales Force, alongside day to day operations of a medical device company and running of the office.
This is fully office based. Monday to Friday working 9am-5pm with 30mins for lunch.
There is the requirement to work alone in the office for much of the time.
RESPONSIBILITIES & DUTIESAccurately processing of customer orders and purchase orders, from order to remittance.
1. Raising invoices and credit notes; Orders and invoice management
2. Liaising with relevant NHS contacts to ensure timely payment
3. Management of order fulfilment
Customer Services
4. Provide telephone and digital assistance to patients interested in the company's products.
5. Guide patients throughout the ordering process and offer technical support.
Stock Control
6. Manage the device inventory and liaise with our manufacturing department to ensure that our stock levels are adequate to the needs of the local market.
7. Stock maintenance including organising import and export, stock level reporting
Marketing
8. Organising of travel & accommodation for both staff and customers to UK and International events
9. Organisation and management of travel for attendees to Masterclass/Educational Events (both national and international)
10. Marketing Events organiser for exhibitions & meetings
11. Organisation and booking of congress events including transportation of exhibition stands and material, liaising with event administrator and Logistics Company and associated travel and accommodation
12. Ensuring UK stock levels of marketing materials are listed, monitored and maintained.
13. Work with the marketing team to help in the creation of marketing collateral.
14. Record marketing expenses and create detailed reports.
15. Digital marketing
Accurately process and administrate customer quotations and contractsLiaising with hospital administration regarding stock and purchase orders, raising quotationsOffice administration duties
16. Minute taking
17. Database management MS Excel (Budget trackers/Sales trackers)
18. Diary management (MS Outlook & CRM)
19. Expense Reporting (MS Excel)
20. Proof reading documentation of a medical nature including clinical marketing material
21. Organisation of team meetings
22. New starter industry credential checking
23. Post
24. Stationary
Maintenance contractsLiaising with appropriate site contacts and engineers in relation to maintenance of medical device/company equipmentSales Force Support
25. Support Product Specialists with sales opportunities when needed
26. E-mail campaigns
27. Support the sales force by identifying and contacting potential leads using cold calling techniques delivered via email and telephone.
28. HR admin support to UK and head Office in Italy
29. CRM management and reporting
30. Maintenance of multiple spreadsheets
31. Ad hoc projects and other duties as requested in line with company objectives
QUALIFICATIONS & SKILLS
32. Highly Proficient in MS Office with expertise in Microsoft Word, Microsoft Excel and Power Point
33. High level of customer service
34. Exceptional communication skills both written and verbal
35. Superior organisation skills, with the ability to work to deadlines
36. Sage experience preferred
37. NHS Supply Chain experience advantageous
38. Excellent time management skills ensuring a high level of productivity
39. Attention to detail and a high degree of accuracy
The role is fully office based there with some flexibility to work a day from home when the business needs allow.
Salary is £26,000Full office based Mon- Fri 9-5pm with 30 mins lunch 37.5 hours a week but can offer flexibility for the right person.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
# 4601018