Ready to make a meaningful impact by driving a team of individuals who are committed to making a difference to people’s lives? Join us as an Operations Manager where you will be responsible for the effective performance of numerous offices for the DWP contracts across Bargoed, Cardiff, Torfaen and Barry. What are we looking for? We're searching for an outstanding People Manager who can boost team performance, productivity, and wellbeing. The Operations Manager has direct line management responsibilities for the Operations and Delivery team across numerous offices. This role plays a crucial role in ensuring the team and contract operates smoothly and effectively. You will need to demonstrate; Previous Managerial experience in Welfare to work/Employability. Previous experience in People Management (supporting, coaching, and developing others). The ability to drive a team to achieve performance targets. Show “Customer First” values and drive them amongst your teams. Ability to travel across the region. Previous experience of supporting people with a range of barriers into work is desirable but not essential. We welcome applications from all candidates who are passionate about changing the lives of others. What’s in it for you: Joining our team comes with a host of benefits designed to support your well-being and professional growth. Enjoy perks like: 25 days of annual leave Paid Life Event & Volunteering days in addition to annual leave Access to our online wellbeing centre & Employee Assistance Programme Plus, take advantage of our holiday purchase scheme and discount platform, offering exclusive savings with top retailers and brands. Review the job description for full details and reach out to our recruitment team at with any questions.