Office Managers are responsible for handling the day to day administration of an office, making sure that everything runs as smoothly as possible. Generally, this will mean making and receiving phone calls as required, handling email enquiries, and ensuring databases and company records are consistently up to date. Depending on the size of the organisation, this role can also sometimes mean leading an office administration team.
In terms of skills, Office Managers will need good communication skills, both written and verbal, and a good understanding of the most popular office software products (generally Google Docs and MS Suite). Being able to work as part of a larger team is also important, and being flexible and adaptable will also be an advantage - Office Managers are often required to quickly change tasks or manage multiple tasks at once. When it comes to qualifications, having an HND or higher in Business Administration or Business Management can be a bonus. Computer Science and IT qualifications can also be useful.
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