Pathology Administrative Assistant/ Phlebotomist
Location: Ashtead Hospital, Surrey
Hours: 37.5 hours per week, Full-time
Salary: Depending on experience + Benefits
Summary:
Ashtead Hospital is one of Surrey's leading private hospitals with an excellent reputation for delivering high quality healthcare for self-pay/insured and NHS patients. Conveniently situated close to Leatherhead (Junction 9 of the M25), the hospital is located in tranquil, wooded surroundings that provide a peaceful environment to aid a speedy recovery.
The role:
We have an opportunity for someone to join our friendly, positive and expanding service as an Administrator and Phlebotomist in the Outpatients Department at Ashtead Hospital. We are seeking an enthusiastic individual with both the administrative skills required to co-ordinate the workflow through our pathology services, as well as the compassion required for the patient-facing element of the phlebotomy service.
Main duties of the job include:
* Demonstrating excellent communication skills and the ability to work independently and as part of a team.
* Assisting with the organisation and upkeep of administrative systems to provide a seamless journey for our patients from admission to discharge.
* Allocating care to patients in a timely and effective manner, prioritising while remaining calm under pressure.
* Using the electronic patient record system (Maxims), uploading results, assisting with data collection for audit purposes, and data entry.
* Ordering and monitoring equipment and supplies, ensuring sufficient stores are in place for various equipment.
* Taking telephone calls from our support services and using initiative to deal with phone calls and messages.
* Undertaking administrative duties such as photocopying, scanning, faxing, and mail-out distributions.
* Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
* Maintaining key working relationships with external agencies and other organisations, including Epsom General Hospital, The Doctors Laboratory, and Doctors Care Anywhere.
What you'll bring with you:
* Proven experience in administration and customer service.
* Keyboard skills.
* Good attention to detail and accuracy.
* The ability to make decisions and use your initiative.
* Strong communication skills.
* A flexible and positive attitude.
Benefits:
* 25 Days Leave + Bank Holidays.
* Private Pension where Ramsay will match up to 5% after a qualifying period.
* Flexible shift patterns available where possible.
* Enhanced Competitive Parental Leave Policies.
* Private Medical Cover with option to add partner & dependants.
* Life Assurance (Death in Service) x3 base salary.
* Free Training and Development via the Ramsay Academy.
* Free Parking on site (where possible).
* Subsidised staff restaurant (where possible).
* Concerts for Carers.
* Employee Assistance Programme.
* Cycle2Work scheme available, in partnership with Halfords.
* The Blue Light Card Scheme.
About Us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, 'can do' attitude who want to make a difference in their work. 'Our employees are Ramsay.' The skills and commitment of our employees form the basis for our success.
We know our people are our greatest asset; our business is growing and we would like you to join us. 'The Ramsay Way' culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.
We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'.
We are committed to equality of opportunity for all.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
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