Are you a highly organised and proactive Account Manager looking for a new challenge in a dynamic and fast growing organisation operating in the retail sector with multiple marketplaces?
If so, we are helping out client recruit a Marketplace & Retail Account Manager to oversee and grow their marketplace channels, onboard brands, and ensure smooth communication between their partners and retailers. This is a key growth area, and they need someone who can introduce and refine processes at pace.
Key Responsibilities
●Manage the onboarding and communication process for brands joining them ensuring smooth integration and ongoing support.
●Oversee and grow the marketplace, ensuring a seamless experience for brands and customers.
●Manage listings, onboarding, and performance on the marketplaces
●Monitor and optimise activity on Amazon and TikTok Shop, ensuring listings are competitive and well-managed.
●Identify and implement process improvements to enhance efficiency and scalability across marketplace operations.
●Handle all administrative tasks, including documentation, reporting, and marketplace compliance.
●Act as the key point of contact for brands, retailers, and internal teams, ensuring clear communication and issue resolution.
Ideal candidate:
●Experience in eCommerce, marketplace management, or retail account management (experience with Mirakl, Amazon, or similar platforms is an advantage).
●Highly organised and detail-oriented, with the ability to manage multiple tasks and deadlines.
●Strong written and verbal communication skills, able to liaise effectively with brands, retailers, and internal teams.
●Proactive approach to introducing and improving operational processes.
●Ability to work at a fast pace in a rapidly growing business environment.
●Comfortable working with data, marketplace analytics, and performance tracking.
What is on offer
•The opportunity to play a key role in the company’s marketplace growth.
•A fast-paced and entrepreneurial work environment, collaborating with leading SME brands.
•Career progression within a high-growth business.
•Hybrid working options, with flexibility where needed.
•Dynamic, collaborative work environment.
•4pm finish on Fridays.
•Birthday off.
•Modern office in the centre of Harrogate