Credit Control Supervisor Lichfield (Hybrid working, 3 days in the office per week) £34-38k Annual Bonus SF are partnering with a very successful national business with Headquarters near to Lichfield. The business is growing with healthy profits and are looking for an experienced Credit Professional to join the team. With 3 parts to the business, including distribution, manufacturing and servicing, this role is a very commercial all round role, with a real diverse customer portfolio. This role will manage a team of 3 and report into the Head of Finance. The Credit Control Supervisor role is a key position within the Finance department, responsible for overseeing the Credit Control team and ensuring efficient debt collection processes. As well as managing your own portfolio of customer accounts you will work closely with your team and other departments to resolve issues across all accounts. What you will need: Experience with end to end AR/Credit processes, from on boarding/review of Credit Limits, through to proactive cash collection, query resolution and allocation. CICM qualified or studying towards it is desirable but not essential Strong business acumen, ability to create and develop internal relationships with sales and operations and hold others to account Ability to lead in a hands on role Strong Query Resolution skills Experience with working with contractors and sub contractors on the service side is desirable Good Excel skills, and use of accounting systems, SAP is desirable Experience with EDI/payment portals is advantageous What you'll get in return: Study Support AAT/CICM Annual bonus up to 10% 25 days annual leave, plus your birthday off Hybrid working Enhanced pension scheme