Birmingham Women's and Children's NHS Foundation Trust
Working hours: shift pattern between the hours of 08.00 to 17:30.
The Patient Administration Services Team, based at the Birmingham Children's Hospital, has an opportunity for a full-time Patient Administration Services Team Leader - fixed term or secondment for 9 months.
This post will be working a shift pattern in line with existing team leaders and will support Patient Administration Services Team - Health Records, Patient Record Scanning, ED receptionists, Ward Clerks, and Outpatient Reception Teams.
You will support in coordinating the teams on a daily basis and be responsible with existing team leaders in day-to-day management. You will primarily be working closely with the Patient Admin Services Operational Manager in supporting team leaders and the department where necessary. You will work in all areas in addition to actively being involved with the implementation and planning of a new electronic patient record system.
You must be flexible and adaptable to change and be able to manage the forthcoming changes within the department. If you relish a challenge, can work under pressure, and want to experience first-line management, then this job is for you.
Main duties of the job
To be responsible for the day-to-day management of members of the Patient Admin Services Team, primarily working closely with the line management team responsible for the out-patient reception teams. To assist in coordinating the Patient Admin Service across the Trust in conjunction with the other Team Leaders.
Be available to support senior colleagues who line manage other areas within PAST - health records, scanning team, ward clerk teams, and emergency department reception.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children, and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neonatal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single-site maternity unit, delivering more than 8,200 babies a year and offering a full range of gynaecological, maternity, and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners, FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity, and equality and encourage applications from all areas of the community who meet the criteria for the role, regardless of age, gender identity, disability, race, religion, or sexual orientation.
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women's and Children's NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Knowledge and experience
* Previous reasonable NHS experience (working to A&C band 3 or above).
* NVQ level 4 or equivalent knowledge and experience.
* Educated to GCSE English & Mathematics level.
* Proven knowledge and experience of working with Patient Records or similar area of work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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