Assistant Reservations Manager - Relocation Opportunity - Braemar, Scotland Recently awarded Aberdeen City & Shire Hospitality Employer of the Year, as well as 2 Michelin Keys, and rated number 1 by Conde Naste Readers' Choice, The Fife Arms Hotel, located in the village of Braemar in the heart of the Cairngorms National Park, is recruiting an experienced Assistant Reservations Manager to join the team The role will provide support to the Revenue & Reservations Manager and the Reservations Team to deliver the utmost quality of service exceeding the expectation of our guest experience in every aspect of their stay so that they leave us feeling enriched and engaged in our ethos as well as well as meeting our sales targets. You'll be surrounded by a team with a creative flair and a passion for brilliant service with a desire to learn and grow. As Assistant Reservations Manager, you will be responsible for: Assisting the Reservations & Revenue Manager to control rates and inventory. Assisting the Reservations & Revenue Manager to ensure all rates are loaded in the GDS and Opera system for ease of reservations. Checking regularly and sharing information on the market situation including weekly checks and report on booking trends in the market. Assisting the Reservations & Revenue Manager to supervise the Reservationists in their daily duties, including pick-up reports, travel agents' commissions, team member responses to guests, etc. Training, developing, and motivating the Reservations team to increase productivity and efficiency. Actively contributing to achieve the Room Revenue and Overall Revenue targets of the hotel and contribute with creative ideas and professional input to surpassing the targets set by the Hotel Budget and performance standard measurement tool. Our successful Assistant Reservations Manager will have: Previous experience with Opera Cloud. Excellent written and spoken English - additional languages are an advantage. Proven experience from within a similar luxury 5-star hospitality environment. Experience working with LQA/Forbes standards is a bonus. Initiative, emotional intelligence, strong communication, and organisation skills. Experience in training, coaching and mentoring others. The ability to work under pressure. A passion and ambition to deliver exceptional experiences. What's in it for you? Competitive salary plus TRONC 30 days holiday Free annual guest experience for you and a plus one Enhanced pension scheme Free food and drinks whilst on shift Generous Artfarm-wide discounts including our properties in Somerset, Scottish Highlands, London, Los Angeles and Menorca Life Assurance Health benefits including a health cash plan Employee Assistance Programme Career development opportunities tailored around your aspirations and goals About Artfarm and The Fife Arms Hotel Artfarm is a one-of-a-kind independent hospitality company founded by Iwan and Manuela Wirth. Renowned for developing and reinventing distinctive sites including the award-winning Fife Arms Hotel in Braemar, The Fish Shop Restaurant & Fish Mongers in Ballater, The Audley Public House & Mount Street Restaurant in Mayfair, London, Manuela restaurant in Los Angeles, Roth Bar, Da Costa Italian Restaurant and Durslade Farm Shop in Somerset, and Cantina Restaurant in Menorca. Artfarm uniquely brings together art, community, education, people, and place. Located in the heart of Braemar, the hotel houses 46 beautifully appointed bedrooms - each one a homage to place, person, or event with links to the area along with the stunning Albamhor Spa and some of the most unique event spaces. Dining experiences extend to the Clunie Dining Room showcasing the art of open wood-fire cooking, The Flying Stag Pub serving up local beers and firm Scottish favourites, Bertie's our glamorous and elegant Whisky Bar, Elsa's our Art Deco Cocktail Bar, and our more relaxed Drawing Room - all of which celebrate the best in local ingredients and are expertly prepared by our dedicated culinary team. Want to join the family? Apply today