Contents Location About the job Benefits Things you need to know Apply and further information Location St Athan About the job Job summary The Information Support Officer is a member of a small busy department, responsible to the Information Manager for the delivery of essential Information Hub (IHub) tasks which consist of but not inclusive of ensuring personnel are able to access IT systems, build and administer vital applications within each IT system and provide guidance and training to staff as required. The role also includes a small element of photography (Eqpt supplied) This position is advertised at 37 hours per week. Job description MAIN DUTIES: Assist the Information Manager in the management, maintenance, configuration, and control for all documentation on all IT platforms, by undertaking the following tasks: IHub Front Desk point of contact. Support the Information Manager in carrying out their responsibilites. Attendance at Information Management/IHub meetings. Carryout Physical and Electronic document control. The day-to-day administration of the shared working environment including: a. Creation, maintenance and deletion of sites, workspace, libraries, and lists. b. Creation of templates. c. Records management. Manage physical documents as appropriate in line with Standing Orders and Joint Service Publications. Support and coach users in the exploitation of electronic capabilities. Develop and manage support services to improve Electronic Ways of Working. Photography of activities as and when requested in line with MoD policy using provided equipment. Any other reasonable duty relevant to grade as directed by the Line Manager. Person specification The position is reserved for UK nationals only. Our ability to achieve success is ensuring we have the best people and enabling them to operate to their full potential. We have an environment where all feel included, valued, and welcome. The diversity and inclusion of our military and civilian personnel is integral to the units success. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Making Effective Decisions Developing Self and Others Managing a Quality Service Delivering at Pace Benefits Alongside your salary of £26,235, Ministry of Defence contributes £7,600 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% 25 days annual leave rising by one day for each completed year of reckonable service to a maximum of 30 days after 5 years service. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. Candidates will be required to provide a CV. Detail to include: Job history, qualification details and previous skills and experience. Candidates will be required to provide a Statement of Suitability of no more than 250 words. You should provide experience relevant to the role advertised. At sift, you will be assessed against your CV and/or Statement of suitability and the following: Changing and Improving Making Effective Decisions Developing Self and Others Managing A Quality Service Delivering At Pace At interview, you will be assessed against the following: Making Effective Decisions Managing A Quality Service Delivering At Pace The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Completed applications will be sifted and successful candidates invited to an interview. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : St Athan (West) Recruiting Team Email : RECRUITING-GROUP-MAILBOX-SANmod.gov.uk Recruitment team Email : DBSCivPers-ResourcingTeam3mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: infocsc.gov.uk. Attachments Stratcom Candidate Information Pack Opens in new window (pdf, 469kB) EXTERNAL PACK Opens in new window (pdf, 1562kB) Candidate Information updated Opens in new window (docx, 31kB) Share this page Print Email Facebook Twitter LinkedIn GMail