Customer Service Administrator, High Wycombe: A highly motivated Customer Service Administrator is sought by a dynamic company to support their growing team. The successful candidate will be responsible for delivering outstanding service to customers, processing orders, and managing administrative tasks, ensuring a seamless customer experience.
Client Details
Customer Service Administrator, High Wycombe: This client is a well-established organisation known for providing high-quality solutions to its diverse client base. Operating within a collaborative and fast-paced environment, they are committed to delivering exceptional customer support and operational excellence.
Description
Customer Service Administrator, High Wycombe:
* Process customer orders accurately and efficiently
* Handle customer enquiries via phone, email, and online channels
* Resolve issues promptly, ensuring customer satisfaction
* Liaise with internal teams to ensure smooth order fulfilment
* Maintain and update customer records in the CRM system
* Generate reports and assist with administrative tasks
* Support the customer service team with day-to-day operations
* Contribute to process improvements and team objectives
* Regularly liase with internal teams including quality, production and logistics