British Airways Holidays
Our colleagues and customers are at the heart of everything we do.
We're one of the UK's leading and most trusted tour operators. We provide holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. From carefully selected hotels to our 24-hour support helplin e we take every element of our customers' holidays seriously.
As part of the British Airways brand we offer the advantages of being part of the UK's largest airline coupled with all the benefits of being in a smaller company. Our country's passion, diversity, excellence, creativity and warmth are the same special qualities that make all 340 of us at British Airways Holidays who we are.
We are proud that we place consistently in the top 25% of employers with our colleague engagement scores. Always caring to do right by each other.
Our business is growing and has ambitious plans, so it's it a really exciting time to join our team.
About the role
You will own the end-to-end delivery of marketing campaigns on behalf of a group of our hotel partners. Planning campaigns, booking media and then reporting on the campaign's success. Your hotels will cover a variety of types from established chains to boutiques independents, across a variety of destinations, creating a real variety of the campaign requirements you will deliver. As well as delivering effective campaigns you will also own the ongoing relationships with your portfolio of hotels, investing in effectively developing these relationships and really understanding what these hotels need.
Working in a brilliant small team there is a strong emphasis on teamwork, pulling together for the overall delivery. You will have the autonomy to develop your hotel relationships and be trusted and supported to do this. Lots to learn but with the support to do this.
This is a busy and multi-tasking role, so you need to be incredibly organised to be able to juggle multiple deadlines, hotels, media agencies and campaign stages all at the same time. We really do mean it when we say every day is different!
It's a great opportunity for someone who excels at relationship management and can take a proactive approach, and we can offer the chance to develop your campaign marketing career in a strong brand that is investing in marketing and growing
What you will be doing
* Own the day-to-day delivery of marketing for your own portfolio of hotels
* Developing relationships with your external partner hotels and our internal teams to effectively deliver
* Create commercially viable ideas for activity
* Analyse all available data and evaluate the effectiveness of partnership campaigns.
* Ensure that the most appropriate products are used, that they are displayed correctly and that they are effectively promoted.
* Write and deliver clear briefs to external media agencies and internal design team for key campaign creative requirements.
What you will bring:
* Proven experience in a marketing/comms related role and an understanding of how to deliver marketing campaigns
* Relationship management is the corner stone for success in the role, so a proven ability to build effective ongoing relationships with credibility, both internally and externally, is a must
* In travel things can change so a proven ability to understand, articulate and respond to changing internal and external environments will be needed.
* There is a lot to juggle so you need an excellent organisational and planning ability
* Partnership marketing experience preferred but not essential
* Ability to travel and represent the company at trade functions outside normal working hours
What we can offer you
Circa £28-30k per annum salary (this may vary depending on your relevant skills and experience)
Our offices are based in central Crawley and we offer hybrid working (within the UK only). Generally, this role works from our offices twice a week, with additional days as needed depending on meetings etc. Office days are co-ordinated so that colleagues in the same team are in the office together to collaborate in person. We usually support new colleagues in the office full time for the first few weeks.
Key benefits include
* 25 days holiday per calendar year, increasing by one day for every two complete years', to a maximum of 30 days, plus normal bank holidays.
* Unlimited standby and premium standby fares for you and your nominees on the BA network and partner airlines, from day one
* Discounts on BA flights and holidays from day one for you, your friends and family
* Flexible start & finish times
* Annual incentive scheme and salary review (dependant on company & individual performance)
* Company contributory pension scheme up to a maximum of 5% colleague and 11% company contributions.
* Flexible benefits package including generous life assurance cover, plus options such as dental /medical cover, and cycle to work, technology and electric car schemes.
* Range of colleague wellbeing and recognition programmes
Diversity, equality & inclusion are all important to us. We believe a diverse and inclusive workplace contributes to our sense of wellbeing and belonging, enabling us all to thrive professionally and personally. Equality and equity are important in ensuring that everyone is treated fairly. Our focus is on creating a positive and inclusive working environment for all.
* We aim to be inclusive - everyone feels valued and respected as an individual.
* We aim to ensure equality and equity-everyone treated fairly as individuals with recognition of unique differences.
* We aim to be diverse - with a mix of colleagues representing ourcommunity.
We are advertising this role as a permanent full time role, however if you would like to apply on a part time basis, you are welcome to open a discussion about this at the stage of the application process that suits you.
Closing date for applications is: 11 th July
Please note - we may close this vacancy early if we receive lots of applications or business priorities change.
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