Location: Bristol, England
Type: Permanent
Salary: GBP36750 - 36750 per Annum
Benefits: excellent benefits package
Job Ref: SECSWK41a
Posted: 04/01/2024
Job Description
Service Engineer Central South West England, salary up to £36,750 DOE, plus benefits. Full Time, Permanent covering the Central South West England areas of; Bristol, Trowbridge, Cheltenham, Gloucester, Bath, Chippenham. This will be working Monday to Friday 08.30am – 5pm.
Due to exciting growth, Wise Employment are seeking an experienced Service Engineer for one of our fast-growing clients. This role will see you responsible for completing warranty and annual service work for Gas, Electric and heating appliances. You will need to diagnose faults and repair appliances in a timely and cost-effective manner.
You will also carry out maintenance of appliances within the showrooms and complete chargeable annual servicing and repair work for customers, aiming to retain their servicing requirements for subsequent years.
Benefits of working within this company: a Flexi-Time Policy, Electric Vehicle lease scheme or Cycle to Work Scheme, Employee Assistance Programme for a range of health, life and work issues, along with generous staff discount on their products. You will also have access to discounts for supermarkets, cinemas, gifts and a wide range of other items. They offer 6.4 weeks starting holiday that will rise with length of service.
Service Engineer Duties
* This role will see you working in a pre-determined area but also covering most areas of the UK, which could involve being away from home 4 nights per week.
* This role will provide a fully equipped van, laptop/iPad, and phone, along with expenses for travel incurred.
* Ensure all service and warranty calls are carried out in a professional, timely, and accurate manner, ensuring that the issues are properly and fully resolved during the first visit.
* Correctly identify the reason for the reported issue and determine whether that issue falls within a company manufacturing fault or an installation/user fault, which will then be charged on site to the customer.
* Upsell chargeable service work whilst on site and take payment using the supplied payment terminals.
* Issue any safety notices if required and ensure faulty parts are returned adequately labelled for testing.
Essential Skills Required for a Service Engineer
* Proven experience of working with heating appliances or servicing comparable equipment in the field.
* Full UK driving licence.
* Required training certificates: CCN1 (Domestic Core Gas Safety), HTR1 (Gas Fires & Wall Heaters), CONGLP1 (LPG Changeover), CPA1 – Combustion Analysis, GAS SAFE requirements (OFTEC also an advantage).
The following qualifications, while not essential, would be an advantage:
* Part P Electrical Safety
* Electrical safe isolation
* HETAS Certification
* Hetas H002 (Solid fuel regulations and Standards)
* Hetas H003 (Dry Appliance Installer)
* Hetas H004 (Wet Appliance installer)
* Hetas H006 (Internal twin wall chimney system installer)
If you are saying yes to all of the above, we would love to hear from you. Please apply via this job board.
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