Job Role: Night Customer Service Assistant/Supervisor
Hours per week: 30 hours
Hourly rate: £11.50-£13.50 per hour
Shift pattern: Working 4 nights per week, must be flexible to travel to various venues in the North West as needed.
If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.
Hit the Jackpot on an exciting new career with Admiral!
Would you like to join Admiral, the market-leading company in the adult gaming industry across the UK and beyond?
As an ever-expanding business, we pride ourselves in offering outstanding services for both customers and business partners. Our Night Customer Service Assistant/Supervisor roles are designed to provide additional responsibilities and duties when needed. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence.
By delivering excellent customer service, you will play an integral role in the night-to-night running of our venue. Once you have completed your training, you could be:
* Promoting our excellent offers, promotions and events.
* Providing refreshments and snacks to our customers.
* Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
* Handling cash and providing customers with change.
As a Night Customer Service Assistant/Supervisor, you will also have the potential to be the most senior member of staff on duty, and therefore additional responsibilities may apply.
With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
Who are we looking for?
We need all staff and applicants to be 18 or above. We are looking for candidates who are passionate about great customer service and can deliver it effectively. Our staff members need to be outgoing, confident, and ambitious, as you will be approaching customers to discuss our latest games, tournaments, and to offer food and beverages. Timekeeping is essential; therefore, we expect you to be on time, presentable, and ready to be a great brand ambassador.
So, what’s in it for you?
* Job Security due to our ever-expanding business.
* Fast track to supervisor promotion for the right candidates.
* We pay above the National Living Wage regardless of age!
* Annual Shoe Allowance.
* Overtime available.
* Opportunity to earn bonuses and recognition for going the extra mile.
* Enhanced Maternity and Paternity packages.
* Employee Development Programme available.
* Employee Assistance Programme – Access to a confidential 24hr Health Assured helpline.
* Life Assurance – 3 x annual salary.
* HAPI App discounts – retail, travel, cinema etc.
* Discount on Tanning, Lotions, and Gym Membership.
* Access to a generous refer a friend programme.
What happens now?
If your application is shortlisted, the Recruiter or Hiring Manager managing this vacancy will give you a call to discuss the role in more detail and answer any questions you may have.
Please view our Recruitment Data Privacy Notice on our Company website.
OPS2CSA
Job Types: Full-time, Permanent
Pay: £11.50-£13.50 per hour
Expected hours: 30 per week
Benefits:
* Company pension
* Enhanced maternity leave
* Enhanced paternity leave
* Health & wellbeing programme
* Life insurance
* Referral programme
* Store discount
Schedule:
* Night shift
Application question(s):
* Are you over 18 years of age, due to licensing laws?
* We carry out a DBS Check, are you comfortable with this?
Licence/Certification:
* Driving Licence (required)
Location:
* Wigan (required)
Work Location: In person
#J-18808-Ljbffr