We are on the search for a passionate, dynamic and charismatic individual to join us at YOTEL Glasgow as Reservations Manager. This is a fantastic opportunity for someone looking for a new challenge in a hands-on role. Youll also need to live and breathe our values; be Creative by being playful and inspiring. Being Authentic by always being true to who we are, and by being Smart by delivering results in a clever and effective way. YOTEL Glasgow YOTEL Glasgow has 257 Rooms, where design equals comfort in every one of our smartly designed rooms. Each equipped with YOTELs signature SmartBed adjustable for relaxing, working or sleeping, every element of the cabin is sleek and modern. The hotel also offers a24/7 fully equipped gym for hotel guests. Mission Control (reception) is the hub of all activity at our hotel. Use our self-service kiosks to check-in and out under a minute or guests can speak to our always on-hand crew. We will also give local neighbourhood tips, emergency supplies and toiletries, or extra keys and towels. Available and ready to help 24/7. VEGA Taking over the top-floor of YOTEL Glasgow with views across the city, VEGA sets the bar sky-high as the citys must-visit bar, restaurant, bowling alley and events venue. Offering an all-day casual dining and co-working concept, imaginative cocktails, glossy interiors and bold events, every detail of the venue has been carefully designed to bring the fun to Glasgow in a uniquely VEGA way. Open till late 7 days a week, as well as being a destination for locals and visitors to the city, were also the social hub of YOTEL Glasgow, serving as a space for our hotel guests to work, meet, drink and socialise. About the role At YOTEL, our mission is to challenge the status quo its our DNA. You will be responsible for ensuring accuracy and efficiency in all reservations, processing all details according to the hotel's policy and procedure s to the highest standard and ensuring the yield is maximised at all times. Due to our Reservations department at YOTEL Glasgow requiring to be set up, the Reservations Manager will be instrumental in creating the department policies and procedures. This is great opportunity for someone looking for their first managerial role in an exciting and supportive environment. Reporting to the General Manager, the Reservations Manager will serve as a key member of the hotel senior management team and have a major part in the opening of YOTEL Geneva Lake. More specifically, responsibilities will include the following: The role will lead a Pre-Arrival team in the future (what we call our Reservations team) on property that will handle individual, group reservations and event enquiries for the hotel. Coach and develop the Pre-Arrival team to ensure they are confident, motivated and empowered when interacting with our guests. Responsible for ensuring accuracy and efficiency in all reservations, processing all details according to the hotels policy and procedures and ensuring the yield is maximised at all times. Collaborate with the senior hotel management team to drive innovation and continued development of the guest journey. Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the companys Values. The skills we are looking for are: Previous experience in a managerial level role, preferably with 3-5 years as an Assistant Reservations Manager in a larger property or Reservations Manager of a similar size property Hotel opening experience would be an advantage, but not essential. Desirable: Used Opera Cloud. About YOTEL With?22?properties in sought-after locations globally,?YOTEL is for people on the move. People who are experiencing, doing and achieving; Non-Stop. From buzzing cities to bustling airports YOTEL exists to challenge the status quo of the hospitality industry and deliver a different experience for?guests through smart design, creative technology and awesome people. YOTEL is the pit stop for the Non-Stop. AMRT1_UKCT