Position: Office Manager with Service Coordination Responsibilities (Full Time) Location: Ballymoney, Co Antrim Salary: £30,000£35,000 per annum (dependent on experience) About Us Zest Fire & Security Ltd., based in Ballymoney, Co Antrim, is a trusted provider of innovative Fire and Security solutions. From design to maintenance, we pride ourselves on delivering excellence in safeguarding our clients' properties. Join a supportive and growth-oriented team committed to your professional development! Job Overview We are seeking an organized and proactive Office Manager with Service Coordination responsibilities to join our team. In this role, you will manage and coordinate the scheduling and delivery of our services while overseeing critical office operations. This is an excellent opportunity for someone with strong organizational skills, leadership qualities, and a customer-focused approach to contribute to seamless operations and excellent customer service. Qualifications: Previous experience in an Office Management, Coordination or Administrative role. Proficiency with Microsoft Office suite and an ability to quickly learn new software. A proactive attitude and a commitment to providing excellent customer service. Knowledge of quality, health and safety, and environmental compliance standards is a plus. Strong organizational skills with the ability to multitask. Excellent communication and interpersonal skills. Ability to work independently and manage time effectively. Comfortable with maintaining confidentiality of company information. Key Responsibilities: Office Operations: Oversee day-to-day office operations, including administrative systems, supplies, and maintenance. Invoicing & Financial Oversight: Handle invoicing for service calls and assist with financial tracking. Manage key suppliers to ensure cost-effectiveness and timely deliveries. Quality, Health & Safety, Environmental Compliance: Oversee compliance with quality, health and safety, environmental, and technical standards, ensuring the company adheres to all relevant rules, regulations, and certifications. Scheduling & Coordination: Manage and schedule service appointments for installations, repairs, and maintenance across various systems. Team Support: Work closely with our technical team to ensure resources are allocated effectively and services are completed on time. Client Communication: Act as the main point of contact for clients, ensuring their inquiries are handled professionally and efficiently. What We Offer: Competitive salary. Company Pension Plan Opportunities for bonuses Flexible working arrangements to support work-life balance. Flexible start and finish times. Opportunities for professional development and career advancement. Supportive and collaborative work environment. Employee recognition programs and team-building activities. How to Apply Ready to take on a rewarding challenge? Send your CV and a cover letter by 22nd January 2025. We welcome applicants from all backgrounds and are committed to fostering an inclusive workplace. Inclusive Statement We believe in creating an inclusive environment where all employees feel valued and empowered to succeed. Applications from all backgrounds are welcome.