Logistics Administrator
Pontypridd
Salary – £24k per annum
Permanent
Hours - 8.30am – 5pm and 9am – 5.30am alternating each week.
Our client is looking for a Logistics Administrator to join their team on a permanent basis.
Essential
•2-5 years’ experience in freight forwarding advantageous but not essential
•Previous administration experience
•Excellent attention to detail.
•Good Communication and Customer Service skills essential
•Self motivated and organised
•Good time management
Responsibilities
•Deal directly with customers either by telephone or electronically
•Obtain and evaluate all relevant information to handle enquiries
•Ensure customer SOPs are followed
•Communicate and coordinate with internal departments
•Handling of general administrative tasks
•Create a positive relationship with customers and ensuring the interaction the customer has with the business is an efficient satisfying experience
•Verify that all documentation adheres to import-export policies and laws
•Track shipments and communicate with clients about the package's progress
•Coordinate shipping with customs agents for clearance on overseas deliveries
•Complete export documentation, compile carrier and route assignments, compute international fees for each shipment, and keep track of shipment payments
•Complete bookings for all modes
•Accurately complete customs entries for export
•Obtain flight/Ocean details
•Preparation of all related documents
•Post flights / shipped on board
•Tracking of shipments and reporting status to clients
•Preparation of customer KPI reports
•Completion of invoicing
•Ensuring DQ entries are updated
•Handle invoice queries
•Complete purchase matching
•Report on variances
•Arrange and complete cross trade bookings
•Any other delegated tasks deemed as reasonable as assigned by the reporting manager
If this Logistics Administrator position is of interest, please send your CV to us today.