We're on the hunt for a committed and enthusiastic Customer Service Advisor to join our clients team, providing exemplary service and support to their valued clients in the manufacturing industry. Client Details The employer is a mid-sized organisation, based in Worthing. Renowned for their commitment to innovation and quality, they have developed a strong reputation both domestically and globally. Description Customer Service Advisor Responsibilities Handling inbound and outbound customer service calls Resolving client issues and queries effectively and efficiently Documenting all call information according to standard operating procedures Managing administrative duties related to customer service Providing product knowledge and advice to customers Working closely with other team members to achieve company goals Ensuring a high level of customer satisfaction at all times Participating in team meetings and training sessions Profile A successful Customer Service Advisor should have: Proficiency in customer service and communication A positive and friendly disposition An ability to work effectively in a team environment Strong problem-solving skills Solid organisational and multitasking abilities Exceptional attention to detail A willingness to learn and adapt A dedication to providing outstanding customer service Job Offer An estimated salary range of £26,000 per annum Free parking facilities Private medical insurance Company pension scheme A positive and supportive company culture Monday to Friday work schedule This role offers an exciting opportunity to develop your career within a reputable company. We encourage dedicated individuals based in Worthing or willing to commute, to apply for this rewarding role as a Customer Service Advisor.