Contracts Supervisor - Social Housing
We are seeking a skilled and organized Contract Supervisor to ensure a top quality service is provided to residents on a social housing reactive maintenance contract in London for a Leading Principle Contractor. You will oversee the responsive repairs function and ensure targets are consistently achieved by your team.
Key Responsibilities:
* Provide high-quality service by managing work schedules according to company procedures, standards, and Service Level Agreements (SLAs).
* Represent our business at client and resident performance meetings as requested by the Manager.
* Oversee the responsive repairs function to ensure consistent performance against targets.
* Manage material costs efficiently, ensuring all processes and procedures are followed correctly.
* Monitor work quality through inspections, inspection reports, key performance indicators analysis, and customer satisfaction surveys.
* Lead, manage, and develop your team, determining the optimal employment levels to meet service requirements.
Requirements:
* Previous experience in Responsive Maintenance as a Supervisor is essential
* Full UK driving licence.
* Strong communication skills.
* Excellent problem-solving abilities.
* Ability to multitask and work under tight deadlines.
* SSSTS
If you meet the requirements for this position and have previous experience in a similar role please apply with your most up to date CV and call Jack on (phone number removed)
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