Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization, and consumer care. More than 19,400 professionals every day in a network of more than 9,300 points of sale across 25 countries. Reporting to the UK Supply Chain Manager, the UK Demand Planner will manage all the logistics flows and related tasks to support the commercial network of the company, optimize the working capital for hearing aids and other products, and partner with the Corporate Supply Chain team. This is a hybrid working position with 2 days working from home and 3 days in the Support Office at Gatewayhouse, Styal Road.
Key Responsibilities
* Direct and coordinate the supply chain function shaping the strategy, optimizing processes and flows to maximize customer satisfaction while ensuring cost effectiveness and end-to-end stock management.
* Work with the Global Supply Chain Team and the UK team to drive the transformation and evolution of the function.
* Work with key stakeholders across Amplifon Group to ensure the best local and global agreements are in place.
* Establish and build key relationships with external suppliers like logistic operators; set up the appropriate governance model and implement routines to drive best in class operations and results in the stores.
* Guide and execute the Sales and Operations Planning in the country, incorporate market trends and uplifts in the forecasting process, and create awareness on inventory and supply across all levels of the organization.
* In line with global guidelines and teams, analyze and forecast future product demands working with marketing, sales, retail operations, business intelligence, and finance teams.
* Identify and implement the appropriate stock policy, to ensure rotation and optimize working capital and maximize service levels, ensuring a strong focus on continuous improvement.
* Manage the return process, identifying the best possible options for having a sustainable process that minimizes waste while keeping operations in store smooth and simple.
* Provide periodic analyses and reporting on inventory performance and monitor the stock trends with different granularity.
* Control and improve the logistic flow; identify system and process weaknesses and develop suggestions for optimization.
* Work alongside central warehouse specialists to ensure optimal stock ordering in line with demand to satisfy store consumption.
* Execute supply chain best practices & measure performance through agreed-upon KPIs.
* Ensure all logistics activities are on time and cost effective.
* Actively look at globally agreed supply chain savings targets by reducing costs including obsolescence, Transport/Logistics, and return fee penalties.
* Collaborate with finance to ensure alignment on the stock reconciliation & inventory management.
What Experience is Ideal?
* Supply Chain Management qualification or equivalent.
* 3+ years of experience in a similar function (Forecasting/Demand planning/Supply/Logistics/Controlling).
* Proactivity and critical thinking are key traits to succeed and thrive in our organization.
* Effective team worker who can communicate and build relationships with key internal & external stakeholders.
Benefits
* Competitive Salary.
* Annual Bonus.
* 25 days holiday (plus bank holidays).
* Private dental & healthcare Employee benefits (discounts, savings, and more).
* Access to our Amplirewards platform.
* Auto-enrolment into Amplifon pension scheme.
* Clear progression path with a yearly salary review.
* Opportunities to progress with Amplifon UK or in another country.
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