The Support Worker is responsible to the SW Fostering Hub Manager for supporting the recruitment and retention of foster carers in order to achieve a broader range of foster placements, greater stability of placements, secure attachments and a higher standard of day-to-day care for children in foster care. Specific duties and responsibilities include: First point of contact for members of the public who are interested in becoming foster carers, dealing with initial queries via telephone and email and explaining processes where many factors have to be considered to be able to provide accurate advice. Obtaining information and providing information and advice on a wide range of different scenarios. carry out initial assessments in line with council policies and procedures. Analyse information gathered and make recommendations about whether to take people forward to next stage, providing both verbal and written feedback to allocated local authorities. Understand and apply relevant fostering policies and procedures to assessments and enquiries. Assist the recruitment function of the service through attending recruitment events, having conversations and taking details of enquiries and working alongside the corporate communications team and external providers. Collating data for management reporting, maintaining and updating the hub systems and liaising with partner local authorities. system. Creating, developing and maintaining documents in word and excel. Access the Hubs case management system and complete case records and provide reports for authorisation by ATM. Support with planning, finding locations, coordinating events, arranging transport and dietary requirements for the hub and linking with partner local authority events when necessary. Co-ordinate and write a regular South West fostering Hub newsletter sourcing articles of interest to foster carers, ensuing content is created by deadlines ensuring adherence to corporate branding, data protection and safeguarding. Create content, update and maintain our website and social networking site, ensuring that interesting and relevant content is posted regularly, monitoring and replying to postings/comments, working with external partners on recruitment campaigns. Plan and support one off events to recognise and celebrate achievements (for example long service, retirement etc.) which may include liaising with senior managers, councilors and the press. Support the ATM with arrangements for training events (for example the fostering hub Q and A, buddying training), undertaking coordination tasks and communication. Specific requirements for this post: Regular home working attendance at local authority event when required Regular out of hours working evenings and weekends for out of hours service setting up and managing recruitment events throughout the region