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Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers' money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Job overview
We are currently advertising for a 8A Assistant Operations Manager to join the ED/UTC/AAU Operations Team at Barnet Hospital. It is an exciting time to join our team - the post holder would play a pivotal role in supporting the current workforce and capital developments that are underway. In addition, the post holder will support the Senior Operations Manager in the operational management and delivery of the Emergency Department, Urgent Treatment Centre and Adult Assessment Unit.
We are looking for applicants that would like to progress their operational careers, are passionate about leading teams and want to make a difference to patient care.
Main duties of the job
* To support the Senior Operations Manager in delivering the vision for the Barnet hot floor - this includes all aspects of delivery (process mapping, pathways, relationship building, providing leadership for all teams etc.).
* To line manage and provide leadership for Service Managers (ED/UTC/AAU) and support/provide leadership for all administration teams within the service.
* Lead the service performance management systems ensuring that Trust and monitor standards are understood and adhered to and that performance reports are produced to enable divisional compliance.
* Support the governance arrangements within the directorate including audit, complaints, incidents, risk and health and safety.
* To be responsible to the Senior Operations Manager for financial performance relating to delegated budgets.
* To support/be responsible for Trust HR processes as required.
* To be visible on and around the hot floor and attend daily sit reps meetings (ED/UTC/AAU).
* Represent/deputise for the Senior Operations Manager as required.
Person specification
Qualifications
* Minimum of 1st degree or equivalent
* Management qualification
* Evidence of continuing personal development
Experience
* Track record of successfully working in a multi-disciplinary team
* Significant experience of working in the NHS in a junior management position
* Staff management and supervision and leading a team
* Introducing new ways of working & project management experience
* Ability to work to deadlines
Skills and Knowledge
* Understanding of national NHS policy and targets
* Good interpersonal, oral and written skills including chairing team meetings, writing reports. Knowledge of Cerner / hospital IT systems/word processing/Microsoft office suite
* Ability to negotiate with and influence staff at all levels
Aptitudes, personal characteristics
* Well organised and practical with a logical, analytical approach to work
* Pays careful attention to detail
* Ability to work under pressure in a dynamic environment
* Positive and motivated
Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
Please note:
* Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
* Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
* Interview arrangements will be communicated via email so please check your email regularly following the closing date.
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