IT Desktop Support Officer (Cumbria) (Dispatch/On Demand Request), Cumbria
Client: Axiom Technologies
Location: Cumbria, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 12b5679fa0c8
Job Views: 100
Posted: 22.01.2025
Expiry Date: 08.03.2025
Job Description:
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.
We are looking for a capable resource to coordinate activities ranging from simple tasks to more complex plans. This role will provide onsite/on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience:
* Computer OS/Peripherals troubleshooting
* Handling Different PC Operating Systems (Windows 7/8 and 10)
* Performing Hardware Software Installation (understanding of deployment tools like SCCM)
* Basic knowledge of SOE and group policies
* Printer support
* Good knowledge of MS Office tools installation & troubleshooting
* Excellent customer service and people skills
* Field experience supporting a variety of technologies and services
* Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
* Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Personal Attributes:
* Good knowledge of Infrastructure support.
* Strong analytical and problem-solving capabilities
* Well-organized and extremely detail-oriented
* Strong customer service ethic and great communication skills, both oral and written
* Passionate about delivering quality no matter what you are doing
* Can work both independently and in a collaborative team-oriented environment
* A self-starter, motivated to push the limits and think outside of the box
* Fondness for solutions that are simple, elegant, and effective
* Ability to work with and maintain confidential information
In-depth knowledge of:
* Microsoft Office applications
* PC/Laptop hardware
* PC/Laptop peripherals, including printers
Basic knowledge of:
* Active Directory
* Exchange
* Apple OS
* SCCM
IT Qualifications:
At least one of the following:
* PC/Laptop OEM Maintenance Certification
* CompTIA A+ Certification
* Microsoft Certified IT Professional (MCITP) certification in the desktop area
* Microsoft Office Specialist (MOS) Certification
Experience in a similar role:
* 2+ years of relevant experience.
* Freshers and IT Students are also welcome but with IT backgrounds.
* Ready to travel 12-18 Miles as per the requirement.
* Freelancers can apply.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email address].
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
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Created on 22/01/2025 by TN United Kingdom
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