Working hours: 37 hours per week
Contract type: Fixed Term Apprenticeship Contract
Colchester City Council is committed to delivering high-quality and accessible services to residents, visitors and businesses. We are a local government authority providing a diverse range of public and commercial services across Colchester, the second largest district in Essex.
We have an exciting opportunity for you to join our Bereavement Services Team as a Cemetery and Crematorium Technician Apprentice.
Having recently acquired City status, we have an ambitious People agenda focused on embedding our new vision, purpose and values across the council and enabling continuous improvement and performance delivery.
Duties of the role
As an essential member of the Bereavement Services Team, you will deal with a variety of enquiries from bereaved families, funeral directors, and members of the clergy.
You will undertake general administration and office duties including reception duties, processing of crematorium and burial papers and memorial applications.
There will also be opportunities to shadow staff undertaking front of house duties in the crematorium chapel, including operating the Obitus music system and preparing the chapel for services before each funeral.
You will need to be willing to learn how to facilitate the scattering of cremated remains and witness and walk in burials within the grounds of the cemetery.
As well as your Business Administrator Apprenticeship Standard Level 3 qualification, this role will enable you to achieve a BTEC accredited Crematorium Technician training scheme qualification towards the end of your apprenticeship.
Qualifications and skills required
To be successful in this role, you will have GCSE Maths and English or equivalent, as well as excellent communication and organisational skills. An understanding of working in an extremely sensitive and emotive environment is essential.
What we offer
The Council encourages all employees to maximise their potential. You will be entitled to join an attractive pension scheme and will receive a generous annual leave entitlement, including two extra company holidays during the Christmas period.
Other benefits include:
* Flexible working
* Free Gym membership
* Wagestream and MyMoneyMatters
* Travel and online retail discounts
* Excellent training, development, and progression opportunities.
Interviews to be held face to face at Colchester Crematorium and Cemetery, Mersea Road, Colchester, on the week commencing 28 April 2025.
If you have queries on this role or require anything further, please email Lee Copping, Bereavement Services Assistant Manager. Lee.copping@colchester.gov.uk
For a copy of the job description, please click here.
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