Summary
"Working as part of our Group Payroll Team, you will play a key role in a fast-paced environment, supporting our Group payroll manager with all aspects of payroll processing and administrative tasks while ensuring accuracy and timely payment at all times.
Wage
£20,000 a year
Training course
Payroll administrator (level 3)
Hours
Monday to Friday 9am to 5pm, shifts.
37 hours 30 minutes a week
Possible start date
Wednesday 19 February
Duration
1 year 9 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
As a Payroll Administrator Apprentice, you’ll build and maintain relationships by working collaboratively with colleagues and internal departments, while ensuring payroll processes are followed and administrative tasks are completed daily.
Supporting the whole payroll team, learning to deliver 13 different payrolls for 6,500 employees across the UK, initially picking up admin tasks, eventually taking ownership of running their own payrolls, additional training could be provided through recognised payroll training provider (payroll centre).
* Collation and input of new starters, leavers, transfers, pay related changes, absence, and variable payments. Input and reconciliation of the monthly payrolls.
* Process colleague benefits including salary sacrifice and net deductions via third party provider.
* Process tax code changes via P45, new starter declarations and HMRC gateway notifications.
* General ad hoc admin.
* Telephone Calls.
* Email queries.
* Analysing data.
Where you’ll work
Northgate
Lingfield Way
Darlington
DL1 4PZ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
MBKB LTD
Your training course
Payroll administrator (level 3)
Equal to A level
Course contents
* gather, analyse and process payroll data and information
* resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
* deal with complaints, following processes and escalating complex situations
* meet client or customer needs in line with service level agreements
* provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
* adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
* select appropriate media for communication etc recognising the advantages and risks related to each method
* escalate concerns relating to deadlines in a timely manner, suggesting solutions
* use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
* Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
* develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
* use computerised payroll software and spreadsheet packages such as MS Excel
* use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
* gather, analyse and process payroll data and information
* resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
* deal with complaints, following processes and escalating complex situations
* meet client or customer needs in line with service level agreements
* provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
* adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
* select appropriate media for communication etc recognising the advantages and risks related to each method
* escalate concerns relating to deadlines in a timely manner, suggesting solutions
* use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
* Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
* develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
* use computerised payroll software and spreadsheet packages such as MS Excel
* use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
Your training plan
A 100% tailored training and assessment program will be delivered to support you throughout your apprenticeship (21 months including endpoint assessment).
The topics covered include:
* Business and Customer Awareness.
* Payroll Core.
* Pensions.
* Technical Payroll.
* Regulations and Compliance.
* Systems and Processes.
* Planning and Prioritisation.
* Analysis skills.
* Using Systems and Processes.
* Producing Quality and Accurate Information and Reports .
You may need to complete level 2 maths and English Functional skills (if you cannot provide evidence for prior grades).
Requirements
Essential qualifications
GCSE in:
* Maths and English (grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Administrative skills
* Number skills