Billings Specialist Glasgow, Scotland Salary: £27,000 - £28,000 per annum Would you like to make a real difference and deliver projects that will impact the lives of people with learning disabilities, autism and aged related needs? Real Life Options are a not for profit charity with a personal-centred support approach helping and assisting people to live a fulfilled and are now looking to fill the role of Billing Specialist As a Billing Specialist you will work as a member of the Finance team with responsibility for accurate monthly and weekly invoicing to local authorities, NHS and private customers and resolving any billings queries Main duties and responsibilities Resolving inbox queries from service managers, local authorities, and families Creating bespoke weekly sheets to meet service requirements Liaising with local authorities/service managers/team co-ordinators to obtain the correct information needed to invoice Raising support invoices from weekly operations sheets Querying unusual items or significant changes with service managers Adding notes in NetSuite for upcoming changes Populating and returning local authority schedules/portals in a timely manner Ad hoc billing from reports including mileage. Invoicing credit card and supplier invoice recharges Working to pre-determined month end deadlines Running and distributing month end income reports Setting up and closure of customer accounts in NetSuite Updating fees annually for uplifts Other responsibilities Participate in team meetings Participation in departmental continuous improvement Adhere to organisational policies, procedures and work practices at all times Embrace the organisation’s commitment to recognising, respecting and responding to the principles of diversity in respect of all stakeholders To respect and adhere to the policies of confidentiality and GDPR Any other reasonable duties commensurate with the post Experience and skills 3 years plus experience of working in a Finance Team environment Good Excel skills Meticulous attention to detail Social care finance experience preferred NetSuite experience desirable but not essential Excellent interpersonal skills Strong written and verbal communication skills Proactive and collaborative attitude Benefits and Rewards Up to 33 days holiday a year including bank holidays (pro-rata for part time staff) An contributory pension scheme – employer contribution 6% Life cover Health Cash Plan A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information) A reward gateway with access to discounted goods and services Cycle to work scheme A financial wellbeing scheme Refer a friend incentive bonus (terms and conditions apply) Recognition initiatives We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are: Respect – Honesty – Responsibility – Excellence Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders. Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect. If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know IND123