Job summary This is an exciting opportunity for career progression in a GP training practice of 15800 patients. The role encompasses all aspects of running a busy inner city GP practice of 4 partners, 5 salaried GP's, 2 retainers a nursing team and paramedic. We also host various ancillary services (midwife, community nursing, podiatry, physio, and health visitors) and also hold open days that focus on specific health needs such as respiratory, child health etc. Main duties of the job Supporting the Practice Manager and working alongside our clinical services operations manager, you will be responsible for a range of duties that includes some finance, HR, IT and support of our excellent navigation team. You will be expected to be flexible in your approach to this role as things change on a day to day basis. About us Our teams comprise: Navigators -led by the reception manager Admin- led by a team leader and overseen by the clinical services operations manager Pharmacy technicians led by one of our pharmacists Prescription clerks-led by one of our pharmacists Nursing- led by our lead nurse Front desk-led by our patient services lead. The health and well-being of our staff is paramount and we make every effort to ensure, where possible that there is a work/life balance. We are a friendly team who value and respect each other and work hard to provide the best care for our patients, some of whom come from multiple ethnic minorities and who often need more support. We value ideas from areas within the practice and we are not a hierarchical organisation. Date posted 10 April 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number A4134-25-0003 Job locations 100A Fishponds Road Bristol Avon BS5 6SA Job description Job responsibilities Please see the detailed job description which is attached further on in the vacancy. An overview of the role is as above. Job description Job responsibilities Please see the detailed job description which is attached further on in the vacancy. An overview of the role is as above. Person Specification Qualifications Essential GCSE grade A to C in English and Maths Excellent communication skills (written and oral) A management qualification (or relevant experience in the role or similar) Strong IT skills Experience of working with the general public EMIS user skills Proven problem solving and analytical skills Ability to motivate and train staff Effective time management Ability to build relationships Ability to prioritise, delegate and work to tight deadlines in a busy environment. Experience of accounting systems (Quickbooks) Desirable Experience of HR Relevant Health and Safety experience Experience of chairing meetings, producing agendas and minutes. Person Specification Qualifications Essential GCSE grade A to C in English and Maths Excellent communication skills (written and oral) A management qualification (or relevant experience in the role or similar) Strong IT skills Experience of working with the general public EMIS user skills Proven problem solving and analytical skills Ability to motivate and train staff Effective time management Ability to build relationships Ability to prioritise, delegate and work to tight deadlines in a busy environment. Experience of accounting systems (Quickbooks) Desirable Experience of HR Relevant Health and Safety experience Experience of chairing meetings, producing agendas and minutes. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Trees Health Centre Address 100A Fishponds Road Bristol Avon BS5 6SA Employer's website https://www.easttreeshealthcentre.co.uk (Opens in a new tab)