Job Description
As a Import Ocean Operator, you'll play a crucial role in ensuring the smooth and efficient movement of cargo across the globe. You'll be responsible for a range of tasks, including:
* Customs Clearance: Chasing and securing customs clearance documents.
* Documentation: Collecting and verifying all necessary documentation.
* Logistics Coordination: Arranging haulage and liaising with shipping lines and hauliers.
* Customer Service: Resolving customer queries and complaints.
* Financial Management: Processing invoices and ensuring timely payments.
* System Usage: Utilising our operational systems, such as One World, to track and manage shipments.
What We're Looking For:
* Experience: Minimum of 2 years' experience in Seafreight operations.
* Knowledge: Strong understanding of freight terms, documentation requirements, and post-arrival procedures.
* Skills: Proficient in calculating costs and charges, and excellent communication and problem-solving skills.
* Attitude: A positive and proactive approach, with a focus on delivering exceptional customer service.
Benefits:
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:
* Competitive Salary: We value your skills and commitment.
* Discretionary Bonus: Because your hard work deserves to be rewarded.
* Pension Scheme: We've got your future covered.
* Annual Salary Review: Your growth matters to us.
* Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
* Interest-Free Company Loan: We're here to support you.
* Free On-Site Parking: Convenient and hassle-free.
* Cycle to work scheme
* Referral Bonus £750: Spread the word and earn some extra cash.
* Care First Lifestyle Programme: Because your well-being matters.
* Flu Jabs Annually: Stay healthy, on us!
* Life Assurance: We've got you covered.
* Electric Vehicle Charging Points at Work: Embrace sustainable transport.
* Flexible Career Pathway.
* Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes