Band 4 Medical Secretary Trauma & Orthopaedic
Barking, Havering and Redbridge University Hospitals NHS Trust
This is an exciting opportunity for a highly motivated, well organized, dynamic and enthusiastic candidate to work within the surgical team to transcribe from recorded dictation and undertake some general administrative duties within the service. This is a pivotal audio typing role and we are looking for someone with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude. You will be expected to have excellent communication and customer service skills with experience in using computer systems. Good keyboard skills are essential for the post and you should possess a current working knowledge of MS Word, Outlook and Excel. Some receptionist experience is desirable for this role. You will be liaising with internal and external staff on a daily basis face to face and via the telephone. You should possess a friendly and approachable manner, be able to work calmly under pressure and demonstrate an awareness of confidentiality issues.
Main duties of the job
The patient pathway co-ordinator (PPC) will work within dedicated speciality divisions to facilitate the smooth running of the patient journey by ensuring that there are coordinated and streamlined administrative processes that revolve around the patient and their individual needs.
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
Person Specification
Skills/ Abilities
* 50 WPM Typing speed
* The ability to prioritise tasks effectively
* Knowledge of patient targets and pathways
Experience/ Knowledge
* Knowledge of NHS service provision including the pathway care
* Understanding of medical terminology
* Proven experience working in a similar role in a hospital/healthcare setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Barking, Havering and Redbridge University Hospitals NHS Trust
£31,081 to £33,665 a year per annum inclusive
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